
Alibaba Cloud Academy
Skills you'll gain: Serverless Computing, Cloud-Native Computing, Kubernetes, Cloud Management, DevOps, Containerization, Cloud Deployment, Cloud Applications, Application Deployment, Cloud Services, Cloud Security, Data Migration, Scalability
Intermediate · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: World History, International Relations, European History, Social Justice, Socioeconomics, Systems Thinking, Research
Beginner · Course · 3 - 6 Months

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Data Management, Data Strategy, Data Modeling, Data Quality, General Data Protection Regulation (GDPR), Information Management, Data Governance, Business Intelligence, Business Analytics, Data-Driven Decision-Making, Data Analysis, Data Literacy, Big Data, Information Privacy, Data Visualization, Business Strategy, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Budgeting, Microsoft Excel, Budget Management, Excel Formulas, Spreadsheet Software, Financial Data, Microsoft Office, Data Visualization
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Data Storage Technologies, Cloud Computing, Data Store, Cloud Services, Cloud Storage, Role-Based Access Control (RBAC), Cloud Security, Key Management, System Monitoring, Debugging, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, C# (Programming Language), Service Oriented Architecture, Cloud Storage, Microservices, Cloud Development, Cloud Applications, Distributed Computing, Cloud Services, Event-Driven Programming, Communication, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Performance Management, API Gateway, Release Management, Cloud API, Application Programming Interface (API), Package and Software Management, Patch Management, Google Cloud Platform, System Monitoring, Kubernetes, Network Troubleshooting
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Estate Planning, Wealth Management, Philanthropy, Portfolio Management, Land Management, Financial Planning, Real Estate, Financial Modeling, Tax Planning, Investments, Investment Management, Succession Planning, Risk Management, Case Studies
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Microsoft Power Platform, Power Apps Component Framework, Power Platform CLI, Microsoft Power Automate/Flow, Development Environment, Microsoft Azure, Power BI, Data Modeling, Technical Design, Solution Architecture, Business Logic, Platform As A Service (PaaS), Microsoft 365, No-Code Development, Data Architecture, Cloud Development, Authentications, Application Development, Authorization (Computing), Business Workflow Analysis
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration, Empathy
Beginner · Course · 1 - 4 Weeks