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  • Service Management

Results for "service management"


  • Status: Preview
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    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Project Management in Healthcare : Tools and Tactics

    Skills you'll gain: Process Improvement, Continuous Improvement Process, Risk Management, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaborative Software, Collaboration, Team Oriented, Regulatory Affairs, Health Technology, Healthcare Industry Knowledge, Compliance Management, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing Cisco Quality of Service

    Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Emory University

    Weight Management: Beyond Balancing Calories

    Skills you'll gain: Nutrition and Diet, Physiology, Stress Management, Health And Wellness Coaching, Behavioral Health, Biology, Mindfulness, Resilience, Exercise Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Certified Associate in Project Management (PMI-CAPM)

    Skills you'll gain: Cost Management, Product Roadmaps, Agile Project Management, Business Analysis, Stakeholder Engagement, Cost Estimation, Project Management, Scope Management, Requirements Analysis, Stakeholder Communications, Project Controls, Business Leadership, Project Planning, Quality Management, Risk Management, Stakeholder Management, Risk Management Framework, Problem Solving, Communication, Critical Thinking

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Clinical Trials Data Management and Quality Assurance

    Skills you'll gain: Clinical Data Management, Data Quality, Quality Assurance, Data Entry, Clinical Trial Management Systems, Case Report Forms, Clinical Trials, Data Cleansing, Data Management, Data Integrity, Data Collection, Data Sharing, Data Security, Patient Treatment, Continuous Monitoring, Statistical Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    174 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Edureka

    Introduction to Amazon Elastic Container Service

    Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Cloud: Platform as a Service - Master's

    Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Private Cloud, Cloud Infrastructure, Cloud Security, Cloud Development, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Continuous Deployment, Data Management

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Cloud: Infrastructure as a Service - Master's

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Management, Cloud Computing, Disaster Recovery, DevOps, Cloud-Native Computing, Amazon Web Services, Virtualization, Cloud Applications, Serverless Computing, Cloud Security, Continuous Integration, Virtual Machines, Cloud Storage, Capacity Management, Business Continuity, Cost Management

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    É

    École Polytechnique Fédérale de Lausanne

    Smart Cities – Management of Smart Urban Infrastructures

    Skills you'll gain: Transportation Operations, Governance, Technical Management, Systems Thinking, Emerging Technologies, Technology Strategies, Innovation, Infrastructure Architecture, Internet Of Things, Digital Transformation, Data Management, Sustainable Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

Searches related to service management

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1…252627…834

In summary, here are 10 of our most popular service management courses

  • GenAI for Customer Service Representatives: Coursera
  • Project Management in Healthcare : Tools and Tactics: Coursera
  • Implementing Cisco Quality of Service: Cisco Learning and Certifications
  • Generative AI Essentials for Customer Service: Edureka
  • Weight Management: Beyond Balancing Calories: Emory University
  • Certified Associate in Project Management (PMI-CAPM): Edureka
  • Clinical Trials Data Management and Quality Assurance: Johns Hopkins University
  • Introduction to Amazon Elastic Container Service: Edureka
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Cloud: Platform as a Service - Master's: Illinois Tech

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