Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Journey Mapping, Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, User Interface and User Experience (UI/UX) Design, Customer Insights, Stakeholder Analysis, Dependency Analysis, Business Strategies, Process Mapping, Cross-Functional Collaboration, Business Strategy, Strategic Prioritization, Stakeholder Engagement, Product Strategy, Prioritization
Beginner · Course · 1 - 3 Months

Skills you'll gain: Tableau Software, Data Transformation, Data Integration, Pivot Tables And Charts, Data Maintenance, Data Visualization Software, Data Wrangling, Relational Databases, Data Management, Advanced Analytics, Data Manipulation, Data Analysis, Analytics, Data Cleansing, Data Quality, Data Import/Export, Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Oral Expression, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
★ 4.2 (21) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Project Management
★ 4 (15) · Beginner · Guided Project · Less Than 2 Hours

SkillsBooster Academy
Skills you'll gain: AI Product Strategy, Generative AI, Branding, Brand Strategy, Brand Marketing, Brand Awareness, Marketing Design, Content Creation, Visual Design, Social Media Content, Creative Problem-Solving, Business Process Improvement, Marketing Communications, Customer Communications Management, Social Media, Design Elements And Principles, Social Media Marketing, Customer Acquisition Management, Digital Marketing, Media and Communications
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Responsible AI, Backlogs, AI Product Strategy, Data Ethics, Scrum (Software Development), AI Enablement, Sprint Planning, Sprint Retrospectives, AI Integrations, Scaled Agile Framework, AI Personalization, Prompt Engineering, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Prioritization, Generative AI, Predictive Analytics, Dependency Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Responsible AI, Agentic systems, Data Ethics, Agentic Workflows, Generative AI Agents, Artificial Intelligence, Healthcare Ethics, Healthcare Project Management, Health Equity, AI Workflows, AI Integrations, Health Technology, Solution Design
★ 4.9 (7) · Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Responsible AI, Project Management Software, Project Risk Management, AI Product Strategy, Project Management, AI Workflows, Timelines, Project Planning, Risk Management, Project Implementation, Scheduling, Generative AI Agents, Project Scoping, Team Collaboration, Project Performance, Generative AI, Governance, Forecasting, Digital Transformation, Decision Making
Intermediate · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: User Experience Design, Data-Driven Marketing, Content Marketing, Digital Brand Strategy, Digital Marketing, Marketing Analytics, Marketing Channel, Strategic Marketing, Content Strategy, Cross-Channel Marketing, Digital Content, Storytelling, Social Media Strategy, Search Engine Marketing, Persuasive Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Service Management, Business Relationship Management, Expectation Management, Performance Measurement, Performance Metric, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
★ 3.9 (15) · Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Kanban Principles, Agile Methodology, Solution Delivery, Test Planning, Application Deployment, Meeting Facilitation
★ 4.4 (22) · Beginner · Course · 1 - 4 Weeks
Knowledge Accelerators
Skills you'll gain: Power BI, Dashboard, Business Intelligence, Data Modeling, Data Import/Export, Dashboard Creation, Business Intelligence Software, Interactive Data Visualization, Data Transformation, Data Visualization Software, Data Storytelling, Pivot Tables And Charts, Datamaps, Data Sharing, Management Reporting, Geospatial Information and Technology, Data-Driven Decision-Making, Data Integration, Data Cleansing, Microsoft Teams
Beginner · Course · 1 - 3 Months