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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: New
    New
    P

    Packt

    Power BI Tips and Tricks (with Time-Saving ChatGPT Prompts)

    Skills you'll gain: Power BI, Data Modeling, Data Analysis Expressions (DAX), Data Integration, Microsoft Excel, File Management, Data Import/Export, ChatGPT, Data Transformation

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Become An Ethereum Blockchain Developer

    Skills you'll gain: Blockchain, Application Development, Integrated Development Environments, Development Environment, Web Development, Application Security, Programming Principles, Development Testing, Transaction Processing, Verification And Validation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Foundations of Sales Team Leadership

    Skills you'll gain: Recognizing Others, Sales Management, Team Motivation, Employee Onboarding, Conflict Management, Drive Engagement, Team Leadership, Sales Process, Virtual Teams, Team Management, Teamwork, Intercultural Competence, Performance Management, Collaboration, Rapport Building, Smart Goals, Meeting Facilitation, Goal Setting, Coaching, Constructive Feedback

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    L

    LearnQuest

    Foundations of Digital Social Selling

    Skills you'll gain: Lead Generation, Persona Development, Target Audience, Global Marketing, Storytelling, Sales, Social Media Marketing, Sales Strategy, Social Media, Customer Engagement, Customer Relationship Building, Professional Networking, LinkedIn, Cultural Diversity

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Modern Frontend Web Development: HTML & CSS Foundations

    Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Design and Development, Front-End Web Development, Web Design, Maintainability, Web Development, Semantic Web, Web Content Accessibility Guidelines

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Data Science Foundations with No-Code Tools

    Skills you'll gain: Exploratory Data Analysis, Data Storytelling, Dashboard, Data Presentation, Data Analysis, Data Literacy, No-Code Development, Data Science, Predictive Modeling, Data Ethics, Data Capture, Data Modeling, Data Processing, Data Transformation, Data Integrity, Data Cleansing, Applied Machine Learning, Data Governance, Data Collection, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master Marketing Strategy: Analyze, Design & Evaluate

    Skills you'll gain: Marketing Effectiveness, Marketing Planning, Brand Management, Campaign Management, Market Analysis, Brand Awareness, Marketing Strategy and Techniques, Marketing Analytics, Brand Loyalty, Customer experience strategy (CX), Budget Management, Performance Measurement, Digital Marketing

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Commencer avec la messagerie de Facebook pour une entreprise

    Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Coding Algorithms with AI

    Skills you'll gain: Model View Controller, Debugging, Software Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), UI Components, Web Applications, Algorithms, JSON, Program Development, User Story, Javascript, Event-Driven Programming, Automation, Data Structures

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Medindo o Marketing Digital

    Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Performance Analysis, Performance Measurement, Marketing Automation, Customer experience improvement, Marketing Channel, A/B Testing, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Machine Learning in Python: Analyze & Apply

    Skills you'll gain: Matplotlib, NumPy, Pandas (Python Package), Applied Machine Learning, Python Programming, Scikit Learn (Machine Learning Library), Data Visualization, Supervised Learning, Feature Engineering, Machine Learning, Natural Language Processing, Machine Learning Algorithms, Text Mining, Data Manipulation, Unsupervised Learning, Model Evaluation, Data Preprocessing, Classification Algorithms

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Building and Managing User Interfaces

    Skills you'll gain: Apple iOS, iOS Development, Swift Programming, Apple Xcode, Mobile Development, UI Components, User Interface (UI), Application Frameworks, Data Validation, Data Structures, Data Modeling, Animations

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Power BI Tips and Tricks (with Time-Saving ChatGPT Prompts): Packt
  • Become An Ethereum Blockchain Developer: Packt
  • Foundations of Sales Team Leadership: LearnQuest
  • Foundations of Digital Social Selling: LearnQuest
  • Modern Frontend Web Development: HTML & CSS Foundations: Skillshare
  • Data Science Foundations with No-Code Tools: LearnQuest
  • Master Marketing Strategy: Analyze, Design & Evaluate: EDUCBA
  • Commencer avec la messagerie de Facebook pour une entreprise: Coursera
  • Coding Algorithms with AI: University of Virginia
  • Medindo o Marketing Digital: Fundação Instituto de Administração

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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