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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Risk Managers: Advanced Risk Analysis Techniques

    Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Fundamentals of VMware Data Center Virtualization Concepts

    Skills you'll gain: Software-Defined Data Center (SDDC), VMware vSAN, Virtualization, Data Centers, NSX-T Network Virtualization, VMware ESX Servers, Virtualization and Virtual Machines, vSphere Networking and Storage, vCenter Server, Virtual Machines, IT Infrastructure, Network Infrastructure, Servers, Hybrid Cloud Computing, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Security and Automation

    Skills you'll gain: Salesforce, Salesforce Development, Workflow Management, Operational Efficiency, Data Access, Business Process Automation, Data Security, Data Sharing, Application Security, Role-Based Access Control (RBAC), Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Operations Specialists

    Skills you'll gain: Sales Operations, Responsible AI, Sales Process, Sales Enablement, Generative AI Agents, Sales Management, Sales Strategy, Sales, Data Ethics, Forecasting, Prompt Engineering, Customer Relationship Management, Data-Driven Decision-Making, Strategic Decision-Making

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Deep Learning - Recurrent Neural Networks with TensorFlow

    Skills you'll gain: Recurrent Neural Networks (RNNs), Embeddings, Time Series Analysis and Forecasting, Tensorflow, Natural Language Processing, Forecasting, Image Analysis, Deep Learning, Artificial Neural Networks, Predictive Analytics, Predictive Modeling, Technical Analysis, Data Preprocessing, Supervised Learning, Data Science, Machine Learning

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Desarrollo del mapa de experiencia del cliente con Miro

    Skills you'll gain: Collaborative Software, Miro AI, User Experience, Project Design, Process Mapping, Customer experience improvement, Wireframing

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Intermediate Selenium WebDriver and Automation

    Skills you'll gain: Selenium (Software), Test Automation, Test Script Development, Software Testing, Javascript, Browser Compatibility, Scripting, Automation, Web Development Tools, Test Case, Cascading Style Sheets (CSS), Debugging, Mac OS

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Michigan

    Introduction to Socially Engaged Design

    Skills you'll gain: Prototyping, Ideation, Engineering Design Process, Sustainable Design, Social Impact, Human Centered Design, Product Design, Design Thinking, Case Studies, Diversity Awareness, Innovation, Community Development, Design Specifications, Cultural Responsiveness

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Edureka

    AI Agent Orchestration and Scaling

    Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Azure ML Bootcamp: Machine Learning on the Cloud

    Skills you'll gain: Data Preprocessing, Model Deployment, Model Evaluation, Feature Engineering, Microsoft Azure, Applied Machine Learning, Machine Learning, Large Language Modeling, Data Cleansing, Supervised Learning, Data Transformation, Cloud Deployment, Data Ethics, CI/CD, Machine Learning Algorithms, Transfer Learning, Data Quality, Performance Tuning

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Amazon Textract

    Skills you'll gain: Amazon Web Services, Document Management, Unstructured Data, Business Process Automation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Essentials of Remote Team Management

    Skills you'll gain: Telecommuting, Team Leadership, Peer Review, Rapport Building, Management Training And Development, Leadership and Management, Strategic Leadership, Collaborative Software, Organizational Leadership, Team Motivation, Drive Engagement, Relationship Building, Initiative and Leadership, Remote Access Systems, Cross-Functional Collaboration, Communication

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • GenAI for Risk Managers: Advanced Risk Analysis Techniques: Coursera
  • Fundamentals of VMware Data Center Virtualization Concepts: Board Infinity
  • Salesforce Security and Automation: LearnKartS
  • GenAI for Sales Operations Specialists: Coursera
  • Deep Learning - Recurrent Neural Networks with TensorFlow: Packt
  • Desarrollo del mapa de experiencia del cliente con Miro: Coursera
  • Intermediate Selenium WebDriver and Automation: Packt
  • Introduction to Socially Engaged Design : University of Michigan
  • AI Agent Orchestration and Scaling: Edureka
  • Azure ML Bootcamp: Machine Learning on the Cloud: Packt

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