Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Arizona State University
Skills you'll gain: Lesson Planning, Differentiated Instruction, Instructional Strategies, Curriculum Planning, Peer Review, Instructional Design, Developing Training Materials, Student Engagement, Community Outreach, Parent Communication
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Database Design, Database Theory, Data Modeling, Database Management Systems, Metadata Management, Databases, Data Management, Relational Databases, Unified Modeling Language, Data Governance, Enterprise Modeling, Data Integrity, Data Quality
Build toward a degree
Mixed · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Surveys, Data Collection, Epidemiology, Public Health, Health Equity, Health Informatics, Health Policy, Public Health and Disease Prevention, Health Disparities, Community Health, Health Care, Research Methodologies, Health Information Management, Data Quality, Chronic Diseases, Health Technology
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Theoretical Computer Science, Computer Programming, Pseudocode, Algorithms, Computer Science, Formal Learning, Software Engineering, Program Development, Data Science, Analysis, Debugging, Technical Analysis
Intermediate · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Incident Response, Cyber Risk, Responsible AI, Data Ethics, Threat Detection, Malware Protection, Information Systems Security, Network Security, Security Controls, Data Security, Multi-Factor Authentication, Personally Identifiable Information, Email Security, Authentications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Markup Language (XML), Ajax, Extensible Languages and XML, Web Design, Java Platform Enterprise Edition (J2EE), Data Validation, Web Applications, Scripting, Javascript and jQuery, Web Development, Android Development, Hypertext Markup Language (HTML), Middleware, Model View Controller, Hibernate (Java), Visualization (Computer Graphics), Interoperability, Java, Cascading Style Sheets (CSS), Mobile Development
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Data Import/Export
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Model Evaluation, Machine Learning Algorithms, Applied Machine Learning, Random Forest Algorithm, Feature Engineering, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Anomaly Detection, Classification Algorithms, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Miro AI, User Experience, Project Design, Process Mapping, Customer experience improvement, Wireframing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Blood Collection, Phlebotomy, Medication Administration, Healthcare Ethics, Automated External Defibrillator, Medical Laboratory, Cardiopulmonary Resuscitation (CPR), First Aid, Emergency Medicine, Laboratory Testing, Airway Management, Diagnostic Tests, Health Care, Emergency Response, Dignity in Care, Patient Communication, Patient-centered Care, Critical Thinking and Problem Solving, Decision Making, Critical Thinking
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Sheets, Spreadsheet Software, Excel Formulas, Excel Macros, Data Visualization, Google Workspace, Business Solutions, Data Analysis Software, Collaborative Software, Data Import/Export, Data Validation
Intermediate · Course · 1 - 3 Months