
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows
★ 4.2 (9) · Intermediate · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Financial Forecasting, Financial Analysis, Financial Statement Analysis, Variance Analysis, Financial Acumen, Financial Statements, Data Transformation, Forecasting, Power BI, Data Quality, Data Governance, Financial Data, Dashboard Creation, Revenue Forecasting, Dashboard, Time Series Analysis and Forecasting, Business Reporting, Anomaly Detection, Data Storytelling, Audit Working Papers
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Ggplot2, Model Evaluation, Plot (Graphics), Regression Analysis, Predictive Analytics, Predictive Modeling, Statistical Visualization, Data-Driven Decision-Making, Statistical Modeling, R Programming, Descriptive Statistics, R (Software), Exploratory Data Analysis, Descriptive Analytics, Statistical Analysis, Data Analysis
★ 4.2 (13) · Intermediate · Guided Project · Less Than 2 Hours

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Analysis, Customer Data Management, Personalized Service, Personalized Campaigns, LLM Application, AI Enablement, Customer experience improvement, AI Product Strategy, Customer experience strategy (CX), Customer Insights, Customer Engagement, Large Language Modeling, Predictive Modeling, Fraud detection, Self Service Technologies, Data Integration, Revenue Management, Network Analysis
Beginner · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Structural Engineering, Structural Analysis, Building Codes, Civil Engineering, Design Specifications, Engineering Analysis, Stormwater Management, Engineering Calculations, Engineering Design Process, Vibrations, Safety Standards
Advanced · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Business Systems Analysis, Systems Analysis, Requirements Analysis, Business Requirements, Business Analysis, Business Systems, Process Flow Diagrams, User Requirements Documents, Data Modeling, Data Flow Diagrams (DFDs), Business Process Modeling, Diagram Design, Feasibility Studies, Decision Making, Project Management
★ 4.8 (583) · Beginner · Course · 1 - 3 Months

Pearson
Skills you'll gain: Competitive Analysis, Market Analysis, Business Strategy, Competitive Intelligence, Strategic Thinking, Market Dynamics, Market Intelligence, Strategic Decision-Making, Market Opportunities, Market Research, Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Correlation Analysis, Statistical Visualization, Descriptive Statistics, Statistical Analysis, Statistical Software, Probability & Statistics, Data Analysis, Analysis, R (Software), Systems Of Measurement, Data Quality, R Programming, Statistical Methods, Verification And Validation, Statistical Hypothesis Testing
★ 4.2 (10) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Reverse Logistics, Order Management, Retail Store Operations, Retail Management, Loyalty Programs, Order Fulfillment, Customer Retention, Customer Service, Order Processing, Customer experience strategy (CX), Customer experience improvement, Supply Chain Systems, Logistics Management, Customer Engagement, Supply Chain, Operational Efficiency, Operations, Business, Payment Systems, Environment
Mixed · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Account Management, Sales Management, Account Strategy, Customer Relationship Management, Sales Strategy, Sales, Sales Process, Sales Training, Customer Relationship Management (CRM) Software, Customer Relationship Building, Customer Retention, Budgeting, Sales Presentation, Selling Techniques, Performance Measurement, Performance Metric, Forecasting, Client Services, Strategic Marketing, Business Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Business Analysis, SAP Signavio, Stakeholder Engagement, SAP Analytics Cloud, Stakeholder Communications, Business Analysis Tools, SAP Applications, Stakeholder Analysis, ChatGPT, Strategic Thinking, Organizational Strategy, Communication, Critical Thinking
★ 4.5 (134) · Beginner · Course · 1 - 4 Weeks