Skills you'll gain: Data-Driven Decision-Making, Marketing Strategies, Data-Driven Marketing, Data Ethics, Data Strategy, Customer Analysis, Digital Analysis, Marketing Effectiveness, Marketing Planning, Strategic Decision-Making, Digital Marketing, Business Analytics, Marketing Analytics, Customer Insights, Performance Measurement, Marketing Strategy and Techniques, Customer experience strategy (CX), MarTech, Pay Per Click Advertising, Data Management

Skills you'll gain: Competitive Analysis, Product Strategy, Competitive Intelligence, Market Analysis, Data-Driven Decision-Making, Product Knowledge, Product Management, Business Strategy, Strategic Thinking, Market Research, Strategic Decision-Making, Business Analysis, Company, Product, and Service Knowledge, Gap Analysis, Market Dynamics

Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Performance Analysis, Business Metrics, Customer Engagement, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Office Procedures

Skills you'll gain: Closing (Sales), Price Negotiation, Sales Territory Management, Decision Making, B2B Sales, Selling Techniques, Negotiation, Sales Pipelines, General Sales Practices, Enterprise Sales, Sales Strategy, Contract Negotiation, Stakeholder Analysis, Stakeholder Management, Sales Prospecting, Business Communication, Planning, Strategic Decision-Making, Strategic Thinking, Data-Driven Decision-Making

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Data Entry, Spreadsheet Software, Customer Service, Data Maintenance, Data Security, Data Management, Microsoft Office, Data Integrity, Invoicing, Billing & Invoicing, User Accounts, Productivity Software, Editing

Skills you'll gain: Survey Creation, User Feedback, Customer Insights, User Accounts, Marketing, Business

Skills you'll gain: Ideation, Entrepreneurship, Innovation, Creative Thinking, Entrepreneurial Finance, Creativity, Sales Strategy, Commercialization, B2B Sales, Sales, Business Planning, Product Planning, Sales Management, Business Strategy, Business Development, New Business Development, Personal Attributes, Self-Awareness, Personal Development, Global Marketing

Skills you'll gain: Color Theory, Graphic Design, Color Matching, Typography, Graphic and Visual Design, User Experience Design, Graphic and Visual Design Software, Design, Digital Design, Creative Design, Design Elements And Principles, Visual Design, Design Software, Web Design and Development, Image Quality

Skills you'll gain: Agentic Workflows, Journey Mapping, Google Gemini, AI Product Strategy, AI Workflows, Generative AI Agents, Agentic systems, Gemini, User Flows, Value Engineering, No-Code Development, Prioritization, Strategic Prioritization, Business Priorities, Prototyping, Retail Sales, Retail Store Operations

Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Technical Support, Service Level, Identity and Access Management, Record Keeping, Issue Tracking, Personally Identifiable Information, Problem Management, Data Cleansing, Technical Communication

Skills you'll gain: Corporate Strategy, Teamwork, Team Leadership, World History, Negotiation, Branding, Economics, Communication Strategies, Leadership and Management, Brand Strategy, Diversity Awareness, Stakeholder Analysis, Political Sciences, Strategic Thinking, Conflict Management, Strategic Planning, Market Dynamics, Decision Making, Business Management, Stakeholder Engagement