Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation
★ 4.6 (7) · Mixed · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Procurement, Strategic Sourcing, Sustainable Business, Corporate Sustainability, Public Administration, Governance, Digital Transformation, Risk Management, Risk Mitigation, Sustainable Development, Business Ethics, Public Policies, Compliance Management, Mitigation, Ethical Standards And Conduct, Law, Regulation, and Compliance, Fraud detection, Regulatory Compliance, Stakeholder Engagement
★ 4.8 (24) · Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Cinematography, Videography, Video Production, Photo/Video Production and Technology, Photography, Visual Storytelling, Storytelling, Creativity, Content Creation, Image Quality, Music
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Logo Design, Adobe Illustrator, Typography, Graphic Design, Graphic and Visual Design, Design Software, Design, Creative Design, Color Theory, Design Research, Creativity
★ 4.3 (9) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Promotional Strategies, Marketing Strategies, Strategic Communication, Communication Strategies, Business Strategy
★ 4.8 (14) · Beginner · Guided Project · Less Than 2 Hours

Alibaba Cloud Academy
Skills you'll gain: Plot (Graphics), Data Visualization Software, Big Data, Apache Hadoop, Apache Spark, Apache Hive, Distributed Computing, Data Infrastructure, Data Pipelines, Data Processing, Data Warehousing, Data Analysis, Data Integration, Cloud Security, Cloud Technologies, Artificial Intelligence and Machine Learning (AI/ML), SQL
★ 4.3 (52) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Test Driven Development (TDD), Debugging, Software Testing, Performance Testing, Unit Testing, Test Engineering, System Testing, Test Tools, Test Automation, Testability, Integration Testing, Performance Stress Testing, .NET Framework, Performance Tuning, Software Development Tools
★ 4.7 (28) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Supervised Learning, Computer Vision, Recurrent Neural Networks (RNNs), Machine Learning Methods, Convolutional Neural Networks, Plot (Graphics), Matplotlib, Data Visualization, Probability & Statistics, Deep Learning, AI Personalization, Classification Algorithms, Artificial Intelligence, Plotly, Statistical Analysis, Statistical Methods, Machine Learning, Applied Machine Learning, Digital Signal Processing, Statistical Inference
★ 3.8 (8) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Target Audience, Target Market, Facebook, Earned Media, Persona Development, Customer Analysis, Owned Media, Social Media Marketing, Social Media Content, Business Marketing, Social Media, Business Planning, Drive Engagement, Marketing Planning, Digital Marketing
★ 4.5 (26) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Engineering, Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Security, PostgreSQL, Database Administration, Google Cloud Platform, Authentications, Security Controls, Database Management, Identity and Access Management, Key Management
★ 4.9 (8) · Beginner · Project · Less Than 2 Hours

Skills you'll gain: Fire And Life Safety, Building Codes, Building Services Engineering, HVAC, Mechanical Ventilation, Safety Standards, Health And Safety Standards, Engineering Calculations, Mechanical Engineering
★ 4.9 (16) · Intermediate · Course · 1 - 4 Weeks