Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI Agents, Google Gemini, Gemini, Retrieval-Augmented Generation, Generative AI, Google Cloud Platform, AI Enablement, Customer experience improvement, Data Ethics, Generative Model Architectures, Google Workspace, Agentic Workflows, AI Orchestration, AI Product Strategy, Agentic systems, Artificial Intelligence, Cloud Computing, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Algorithms, Technical Communication, Solution Design, Programming Principles, Theoretical Computer Science, Data Structures, Applied Mathematics, Computer Science
★ 4.3 (28) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data-Driven Marketing, Marketing Operations, Customer experience strategy (CX), Marketing Effectiveness, Growth Strategies, Marketing Analytics, Customer Insights, Cross-Functional Collaboration, Strategic Marketing, Marketing Strategies, Strategic Leadership, Leadership Development, Business Leadership, MarTech, Marketing Management, Brand Marketing, Marketing Planning, Initiative and Leadership, Brand Strategy, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks
Knowledge Accelerators
Skills you'll gain: Power BI, Data Visualization, Dashboard, Data Presentation, Business Intelligence, Data Modeling, Data Import/Export, Microsoft Power Platform, Dashboard Creation, Business Intelligence Software, Interactive Data Visualization, Data Transformation, Data Visualization Software, Data Storytelling, Pivot Tables And Charts, Datamaps, Data Manipulation, Data Sharing, Extract, Transform, Load, Spatial Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Responsive Web Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Layout Design, User Interface (UI) Design, Web Design, Typography, Usability, E-Commerce, User Interface (UI), User Experience, Design Elements And Principles, Prototyping, UI Components
★ 4.3 (33) · Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Web Scraping, Data Integration, Data Cleansing, Data Import/Export, Data Quality, Data Preprocessing, Data Processing, Data Collection, SQL, Databases, Query Languages, Extensible Markup Language (XML), Pandas (Python Package), Application Programming Interface (API)
★ 4.5 (16) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Transportation, Supply Chain, and Logistics, Logistics Management, Transportation Management, Transportation Operations, Logistics, Operational Excellence, Supply Chain, Supply Chain Systems, Inventory Management, Operational Efficiency, Inventory and Warehousing, Operations Management, Supply Management, Supply Chain Management, Inventory Management System, Operations, Inventory Control, Subcontracting, Business Strategy, Containerization
★ 5 (6) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Responsible AI, AI literacy, Data Ethics, Data Quality, AI Integrations, Applied Machine Learning, Data Synthesis, Analysis, Machine Learning
★ 4.7 (12) · Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Threat Detection, Cybersecurity, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Attacks, Network Infrastructure, Network Security, Endpoint Detection and Response, Network Architecture, General Networking, Endpoint Security, Malware Protection, Security Controls, System Monitoring, Email Security, Anomaly Detection, Operating Systems
★ 4.9 (9) · Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Marketing, Marketing Planning, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Campaign Planning, Branding, Brand Awareness, Regression Analysis, Return On Investment, Consumer Behaviour, Statistical Analysis, Correlation Analysis, Online Advertising
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Statistical Methods, Data Literacy, Regression Analysis, Statistical Analysis, Correlation Analysis, Technical Communication, Scatter Plots, Data Analysis, Predictive Analytics, Generative AI, AI literacy, Predictive Modeling
★ 4.8 (18) · Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: User Story, Agile Product Development, Product Development, Design Thinking, Team Oriented, Persona (User Experience), New Product Development, Product Requirements, Agile Methodology, User Research, Usability Testing, User Centered Design, Persona Development, Innovation, Value Propositions
Beginner · Course · 1 - 4 Weeks