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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free
    Free
    G

    Goldman Sachs

    Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  

    Skills you'll gain: Competitive Analysis, Value Propositions, Business Marketing, Target Market, Business Strategy, Competitive Intelligence, Market Research, Price Negotiation, Customer Insights, Market Analysis

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    CompTIA PenTest+ (PT0-003)

    Skills you'll gain: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Vulnerability Assessments, Mobile Security, Open Web Application Security Project (OWASP), Cloud Security, Threat Modeling, Infrastructure Security, Application Security, Network Security, Scripting, Technical Communication

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    J

    Johns Hopkins University

    Nouvelles approches pour mesurer la santé de la population

    Skills you'll gain: Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Sampling (Statistics), Health Informatics, Health Disparities, Health Assessment, Health Information Management, Data Integration, Electronic Medical Record System, Continuous Monitoring, Information Systems

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    AI for Business: ChatGPT for Brand Storytelling

    Skills you'll gain: Brand Strategy, Storytelling, Branding, Prompt Engineering, ChatGPT, Brand Awareness, Cross-Channel Marketing, Content Creation, AI Personalization, Consumer Behaviour, Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية بناء ديموغرافية جمهورك المستهدف على فيسبوك

    Skills you'll gain: Facebook, Target Audience, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Content, Advertising, Online Advertising, Customer Insights, Business Development, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Cultura e Consumo no Marketing Digital

    Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Management, Marketing, Target Market, Cultural Sensitivity, Brand Management, Marketing Strategies, Innovation, Cultural Diversity, Demography

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Mastering Image Segmentation with PyTorch

    Skills you'll gain: Image Analysis, Convolutional Neural Networks, Model Evaluation, Applied Machine Learning, Deep Learning, Computer Vision, Artificial Neural Networks, Data Preprocessing, Data Processing, Regression Analysis

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Specflow and Cucumber for .NET Developers - The Master Guide

    Skills you'll gain: Gherkin (Scripting Language), Behavior-Driven Development, Cucumber (Software), Test Execution Engine, .NET Framework, User Story, Test Case, Test Script Development, Microsoft Visual Studio, Test Automation, C# (Programming Language), Acceptance Testing, Functional Requirement, Scenario Testing, Maintainability

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Co-Production in Adaptive Environmental Management

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Leadership, Team Leadership, Climate Change Adaptation, Team Motivation, Strategic Leadership, Water Sustainability, Environmental Resource Management, Project Management, Sustainability Reporting, Cross-Functional Collaboration, Natural Resource Management, Innovation, Community Outreach, Complex Problem Solving

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Predictive Analytics: Apply, Analyze & Interpret

    Skills you'll gain: Regression Analysis, Statistical Hypothesis Testing, Statistical Analysis, Correlation Analysis, Predictive Analytics, Data Analysis, Minitab, Statistical Methods, Forecasting, Business Analytics, Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Case Studies, Financial Analysis, Microsoft Excel

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Chatbots Development with Amazon Lex

    Skills you'll gain: Amazon Web Services, Cloud Deployment, Application Deployment, Amazon S3, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Integration Testing, Cloud Services, Software Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Human Resource Management: Apply & Analyze Skills

    Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Les bases de la gestion des clients et des concurrents avec Goldman Sachs 10,000 Women  : Goldman Sachs
  • CompTIA PenTest+ (PT0-003): Packt
  • Nouvelles approches pour mesurer la santé de la population: Johns Hopkins University
  • AI for Business: ChatGPT for Brand Storytelling: Packt
  • كيفية بناء ديموغرافية جمهورك المستهدف على فيسبوك: Coursera
  • Cultura e Consumo no Marketing Digital: Fundação Instituto de Administração
  • Mastering Image Segmentation with PyTorch: Packt
  • Specflow and Cucumber for .NET Developers - The Master Guide: Packt
  • Co-Production in Adaptive Environmental Management: University of Maryland, College Park
  • Predictive Analytics: Apply, Analyze & Interpret: EDUCBA

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