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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
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    Packt

    Advanced Azure Architecture and Migration Strategies

    Skills you'll gain: Microsoft Azure, Event-Driven Programming, Cloud Computing Architecture, Application Design, Application Programming Interface (API), Cloud Deployment, Solution Architecture, Microservices, Cloud Computing, Software Architecture, Virtual Machines, Cloud Infrastructure, Enterprise Architecture, Serverless Computing, Network Architecture, Hybrid Cloud Computing, Virtual Networking, Data Migration, Containerization

    Advanced · Course · 1 - 3 Months

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    EDUCBA

    Hedge Funds & Private Equity: Analyze & Evaluate

    Skills you'll gain: Private Equity, Loans, Investment Management, Equities, Case Studies, Performance Measurement, Investment Banking, Investments, Portfolio Management, Financial Market, Capital Markets, Performance Analysis, Mergers & Acquisitions, Resource Allocation, Financial Analysis, Asset Management, Market Liquidity, Entrepreneurial Finance, Derivatives, Business Valuation

    Mixed · Course · 1 - 4 Weeks

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    Pearson

    Strategic Software Testing

    Skills you'll gain: Software Testing, Test Automation, System Testing, Test Planning, Acceptance Testing, Functional Testing, Test Tools, Unit Testing, Integration Testing, Performance Testing, Usability Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Dartmouth College

    Simulation for Digital Transformation

    Skills you'll gain: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Erste Schritte in Facebook Ads Manager

    Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Advertising, Online Advertising, Paid media, Budget Management, Customer Engagement

    Intermediate · Guided Project · Less Than 2 Hours

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    Starweaver

    Gen AI Sales Forecasting and Marketing Analysis

    Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, Business Marketing, AI Enablement, Governance, AI Security, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Co-Production in Adaptive Environmental Management

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Leadership, Team Leadership, Climate Change Adaptation, Team Motivation, Strategic Leadership, Water Sustainability, Environmental Resource Management, Project Management, Sustainability Reporting, Cross-Functional Collaboration, Natural Resource Management, Innovation, Community Outreach, Complex Problem Solving

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    Google Cloud

    BigQuery Fundamentals for Teradata Professionals

    Skills you'll gain: Teradata SQL, Identity and Access Management, SQL, Data Import/Export, Data Integration, Google Cloud Platform, Extract, Transform, Load, Data Warehousing, Big Data, Data Architecture, Database Design, Database Architecture and Administration, Cloud Computing Architecture, Data Modeling, Data Security

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Packt

    Orchestrating Experiences: Designing Consistent UX Journeys

    Skills you'll gain: Experience Design, Design Strategies, Service Design, Customer experience improvement, User Experience Design, Customer Engagement, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Design Research, Customer Insights, Business Analysis, Process Mapping, Cross-Functional Collaboration, Business Strategy, Stakeholder Engagement, Product Strategy, Prioritization, Ideation

    Beginner · Course · 1 - 3 Months

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    Board Infinity

    Google Analytics: Quick Wins and Hacks for Marketers

    Skills you'll gain: Google Analytics, Marketing Analytics, Web Analytics, Marketing Effectiveness, Campaign Management, Digital Marketing, Target Audience, Customer Insights, Analytics, Performance Analysis, A/B Testing, Dashboard, Performance Metric, Content Strategy

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    Coursera

    SonarQube Mastery: Continuous Code Inspection & Security

    Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
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    Starweaver

    Revolutionizing Finance: Mastering Blockchain Foundations

    Skills you'll gain: Blockchain, FinTech, Financial Services, Commercial Banking, Financial Systems, Financial Trading, Banking, Payment Systems, Emerging Technologies, Ledgers (Accounting), Digital Assets, Innovation, Cryptography, Transaction Processing

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Advanced Azure Architecture and Migration Strategies: Packt
  • Hedge Funds & Private Equity: Analyze & Evaluate: EDUCBA
  • Strategic Software Testing: Pearson
  • Simulation for Digital Transformation: Dartmouth College
  • Erste Schritte in Facebook Ads Manager: Coursera
  • Gen AI Sales Forecasting and Marketing Analysis: Starweaver
  • Co-Production in Adaptive Environmental Management: University of Maryland, College Park
  • BigQuery Fundamentals for Teradata Professionals: Google Cloud
  • Orchestrating Experiences: Designing Consistent UX Journeys: Packt
  • Google Analytics: Quick Wins and Hacks for Marketers: Board Infinity

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