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  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • C

    Coursera

    Resolve Recurring Issues with Continuous Improvement

    Skills you'll gain: Root Cause Analysis, Corrective and Preventive Action (CAPA), Performance Metric, Performance Analysis, Performance Improvement, Process Improvement and Optimization, Performance Measurement, Procedure Development, Critical Thinking and Problem Solving

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    The Expert Academy

    B2B Sales: Objection Handling And Buyer Consensus

    Skills you'll gain: Overcoming Objections, B2B Sales, De-escalation Techniques, Conflict Management, Enterprise Sales, Sales Presentation, Sales Strategy, Negotiation, Selling Techniques, Closing (Sales), Sales, Trustworthiness, Price Negotiation, Stakeholder Management, Behavior Management, Communication Strategies, Business Communication, Sales Prospecting, Communication, Resilience

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Negotiation & Deal Closure

    Skills you'll gain: B2B Sales, Overcoming Objections, Price Negotiation, Stakeholder Management, Stakeholder Engagement, Closing (Sales), Sales, Negotiation, Stakeholder Analysis, Sales Strategy, Performance Analysis, Root Cause Analysis, Value Propositions, Problem Solving, Communication, Decision Making

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Madecraft

    Mistakes to Avoid When Resolving Conflict

    Skills you'll gain: Active Listening, Cultural Responsiveness, Cultural Sensitivity, Conflict Management, Assertiveness, De-escalation Techniques, Tactfulness, Interpersonal Communications, Communication Strategies, Empathy, Overcoming Obstacles, Open Mindset, Diversity and Inclusion, Communication, Brainstorming, Verification And Validation, Emotional Intelligence, Problem Solving, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Solve Root Cause Issues

    Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Vendor Communication for Accounting Success

    Skills you'll gain: Invoicing, Billing & Invoicing, Accounts Payable, Vendor Relationship Management, Billing Inquiries, Process Mapping, Vendor Management, Payment Processing and Collection, Business Workflow Analysis, Process Flow Diagrams, Workflow Management, Business Communication, Accounts Payable and Receivable, Payment Processing, Standard Operating Procedure, Document Management, Communication, Communication Strategies, Procedure Development

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Resolving and Transforming Conflict

    Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty

    4.5 stars, 16 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.5 (16) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Reconcile Accounts: Bank Statements

    Skills you'll gain: Reconciliation, Cash Flows, Ledgers (Accounting), Financial Reporting, Accounting Records, General Ledger, Accounting

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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In summary, here are 9 of our most popular customer complaint resolution courses

  • Resolve Recurring Issues with Continuous Improvement: Coursera
  • B2B Sales: Objection Handling And Buyer Consensus: The Expert Academy
  • Negotiation & Deal Closure: Coursera
  • Mistakes to Avoid When Resolving Conflict: Madecraft
  • Solve Root Cause Issues: Coursera
  • Navigate Conflict and Deliver Feedback: Harvard Business Review
  • Vendor Communication for Accounting Success: Coursera
  • Resolving and Transforming Conflict: Arizona State University
  • Reconcile Accounts: Bank Statements: Coursera

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