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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Codio

    Unix and Bash for Beginners

    Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, Unix Shell, File Systems, Shell Script, TCP/IP, Version Control

    4
    Rating, 4 out of 5 stars
    ·
    112 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Communicate UX Research with Empathy Maps in Miro

    Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, Miro AI, User Centered Design

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Managing Google Cloud's Apigee API Platform for Hybrid Cloud

    Skills you'll gain: API Gateway, Cloud API, Application Programming Interface (API), Kubernetes, Google Cloud Platform, Hybrid Cloud Computing, Application Performance Management, Capacity Management, Scalability, Application Security, Security Controls, System Monitoring, Application Deployment, Patch Management, Data Security, Cloud Deployment, Software Installation, Network Troubleshooting, Verification And Validation, Release Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Software as a Service (SaaS)

    Skills you'll gain: Service Level Agreement, Software As A Service, Cloud Deployment, Cloud Services, Cloud Computing, Cloud Solutions, Cloud Applications, Business Software, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Collaborative Software, Product Demonstration, Growth Strategies, Software Development Tools

    4.6
    Rating, 4.6 out of 5 stars
    ·
    82 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Operaciones de ventas de Salesforce

    Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Sensory Science: The Senses

    Skills you'll gain: Food and Beverage, Physiology, Human Factors, Anatomy, Psychology, Neurology, Experimentation, Chemistry, Research

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Supermarket app using OOP Features in Java

    Skills you'll gain: Object Oriented Programming (OOP), Java, Java Programming, Eclipse (Software), Object Oriented Design, Program Development, Computer Programming, Software Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS)

    Skills you'll gain: Linux Administration, Ubuntu, Lightweight Directory Access Protocols, File Systems, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Firewall, Virtual Machines, Package and Software Management, Virtualization, Remote Access Systems, Unix, File Management, Operating System Administration, Unix Shell, Shell Script, Containerization, Git (Version Control System)

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    How to Create an Instagram Business Account

    Skills you'll gain: Instagram, Facebook, Social Media Management, Social Media, Account Management, Social Media Marketing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    39 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Advertise YouTube Videos with Zapier

    Skills you'll gain: Social Media Management, Social Media, Social Media Marketing, Marketing Automation, User Accounts, Facebook, Automation, Digital Content, Advertising, Marketing, Branding

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Advancing Systems Analysis & Architecture

    Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Online teaching: Using Zoom to connect with learners

    Skills you'll gain: Train The Trainer, Collaborative Software, Digital pedagogy, Education Software and Technology, Instructional Design, Virtual Environment, Collaboration, System Configuration, Safety and Security, Information Privacy

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Unix and Bash for Beginners: Codio
  • Communicate UX Research with Empathy Maps in Miro: Coursera
  • Managing Google Cloud's Apigee API Platform for Hybrid Cloud: Google Cloud
  • Cloud Computing Primer: Software as a Service (SaaS): Codio
  • Operaciones de ventas de Salesforce: Salesforce
  • Sensory Science: The Senses: University of California, Davis
  • Create a Supermarket app using OOP Features in Java: Coursera
  • Linux Foundation Certified System Administrator (LFCS): Pearson
  • How to Create an Instagram Business Account: Coursera
  • Advertise YouTube Videos with Zapier: Coursera

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