Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Terraform, Infrastructure as Code (IaC), Network Infrastructure, Amazon Web Services, Cloud Infrastructure, Network Architecture, Network Planning And Design, Cloud Computing, Cloud Computing Architecture, Multi-Cloud, Amazon Elastic Compute Cloud, Microsoft Azure, Wide Area Networks, General Networking, Google Cloud Platform, Cloud Deployment, DevOps, Cloud Security, Automation, AWS Identity and Access Management (IAM)
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media Campaigns, Social Media Management, Advertising, Content Performance Analysis, Account Management, Customer Communications Management, Target Audience, Customer Engagement, Content Creation
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation
Advanced · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Threat Management, Remote Access Systems, Vulnerability Assessments, Threat Detection, Security Requirements Analysis, Cyber Security Assessment, Cybersecurity, Security Software, Security Management, Telecommuting, Cyber Risk, Cyber Security Strategy, Cyber Security Policies, Security Controls, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Apache Airflow, Tensorflow, MLOps (Machine Learning Operations), Google Cloud Platform, Data Pipelines, Machine Learning Methods, Model Deployment, Model Evaluation, Cloud Computing, Machine Learning
Beginner · Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Storytelling, Capacity Management, Data Analysis, Data Warehousing, Data Strategy, Data Management, Data Lakes, Unstructured Data, Business Intelligence, Data Governance, Data Access, Data Literacy, Solution Design, Management Reporting, Needs Assessment
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Vector Databases, Text Mining, Large Language Modeling, Performance Tuning
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Quality Assurance, Software Quality Assurance, Test Planning, Test Case, Continuous Integration, DevOps, Software Testing, Regression Testing, Test Execution Engine, Software Engineering Tools, Agile Methodology, Issue Tracking, Risk Management Framework, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Cybersecurity, Threat Detection, Exploitation techniques, Data Encryption Standard, Threat Modeling, Security Awareness, Cryptography, Cyber Attacks, Data Security, Databases, Malware Protection, Penetration Testing, AI Security, Vulnerability Assessments, Application Security, Security Engineering, Artificial Intelligence, SQL
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Application Deployment, Amazon Web Services, Google Cloud Platform, Cloud Applications, Application Performance Management, Kubernetes, Cloud Services, Serverless Computing, System Monitoring, Containerization, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Staff Management, Collaborative Software, Organizational Change, Change Management, Google Cloud Platform, Cloud Computing, Business Transformation, Workforce Development, Innovation, Employee Engagement, Communication
Beginner · Course · 1 - 4 Weeks