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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Terraform in AWS from Basics to Guru

    Skills you'll gain: Terraform, Infrastructure as Code (IaC), Network Infrastructure, Amazon Web Services, Cloud Infrastructure, Network Architecture, Network Planning And Design, Cloud Computing, Cloud Computing Architecture, Multi-Cloud, Amazon Elastic Compute Cloud, Microsoft Azure, Wide Area Networks, General Networking, Google Cloud Platform, Cloud Deployment, DevOps, Cloud Security, Automation, AWS Identity and Access Management (IAM)

    Intermediate · Specialization · 1 - 4 Weeks

  • C

    Coursera

    التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك

    Skills you'll gain: Facebook, Social Media Marketing, Social Media Campaigns, Social Media Management, Advertising, Content Performance Analysis, Account Management, Customer Communications Management, Target Audience, Customer Engagement, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Risk Managers: Advanced Risk Analysis Techniques

    Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Generative AI, Project Risk Management, Risk Management, Operational Risk, Data-Driven Decision-Making, Data Integration, Decision Support Systems, AI Security, Anomaly Detection, Automation

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Fundamentals of Remote Team Security

    Skills you'll gain: Threat Management, Remote Access Systems, Vulnerability Assessments, Threat Detection, Security Requirements Analysis, Cyber Security Assessment, Cybersecurity, Security Software, Security Management, Telecommuting, Cyber Risk, Cyber Security Strategy, Cyber Security Policies, Security Controls, Risk Management Framework

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Orchestrating a TFX Pipeline with Airflow

    Skills you'll gain: Apache Airflow, Tensorflow, MLOps (Machine Learning Operations), Google Cloud Platform, Data Pipelines, Machine Learning Methods, Model Deployment, Model Evaluation, Cloud Computing, Machine Learning

    1.3
    Rating, 1.3 out of 5 stars
    ·
    7 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Dark Data Migration and Architecture

    Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Storytelling, Capacity Management, Data Analysis, Data Warehousing, Data Strategy, Data Management, Data Lakes, Unstructured Data, Business Intelligence, Data Governance, Data Access, Data Literacy, Solution Design, Management Reporting, Needs Assessment

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    Retrieval Optimization: Tokenization to Vector Quantization

    Skills you'll gain: Embeddings, Retrieval-Augmented Generation, Vector Databases, Text Mining, Large Language Modeling, Performance Tuning

    Beginner · Project · Less Than 2 Hours

  • P

    Packt

    Salesforce Certified AI Associate Certification

    Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Advanced Quality and Capstone Project

    Skills you'll gain: Quality Assurance, Software Quality Assurance, Test Planning, Test Case, Continuous Integration, DevOps, Software Testing, Regression Testing, Test Execution Engine, Software Engineering Tools, Agile Methodology, Issue Tracking, Risk Management Framework, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Simplilearn

    Master Basics of Cybersecurity Fundamentals Training

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Cybersecurity, Threat Detection, Exploitation techniques, Data Encryption Standard, Threat Modeling, Security Awareness, Cryptography, Cyber Attacks, Data Security, Databases, Malware Protection, Penetration Testing, AI Security, Vulnerability Assessments, Application Security, Security Engineering, Artificial Intelligence, SQL

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Deploy and Monitor in Google Cloud for AWS Professionals

    Skills you'll gain: Application Deployment, Amazon Web Services, Google Cloud Platform, Cloud Applications, Application Performance Management, Kubernetes, Cloud Services, Serverless Computing, System Monitoring, Containerization, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Managing Change when Moving to Google Cloud en Español

    Skills you'll gain: Staff Management, Collaborative Software, Organizational Change, Change Management, Google Cloud Platform, Cloud Computing, Business Transformation, Workforce Development, Innovation, Employee Engagement, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

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1…286287288…389

In summary, here are 10 of our most popular customer service courses

  • Terraform in AWS from Basics to Guru: Pearson
  • التسويق للمشاريع الصغيرة عبر موقع التواصل الإجتماعي الفيسبوك: Coursera
  • GenAI for Risk Managers: Advanced Risk Analysis Techniques: Coursera
  • Fundamentals of Remote Team Security: LearnQuest
  • Orchestrating a TFX Pipeline with Airflow: Google Cloud
  • Dark Data Migration and Architecture: Arizona State University
  • Retrieval Optimization: Tokenization to Vector Quantization: DeepLearning.AI
  • Salesforce Certified AI Associate Certification: Packt
  • Advanced Quality and Capstone Project: Board Infinity
  • Master Basics of Cybersecurity Fundamentals Training: Simplilearn

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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