Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Trend Analysis, Market Data, Market Share, Market Trend, Market Opportunities, Forecasting, Market Analysis, Competitive Analysis, Market Research, Market Intelligence, Go To Market Strategy, Time Series Analysis and Forecasting, Growth Strategies, Data Analysis, Data Visualization, Data-Driven Decision-Making, Data Presentation, Data Storytelling, Quantitative Research, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Production Process, Process Control, Chemistry, Biochemistry, Consumer Behaviour, Laboratory Testing, Analytical Chemistry, Analytical Testing, Experimentation
★ 4.8 (9) · Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Metadata Management, Google Cloud Platform, Data Mining, Big Data, Exploratory Data Analysis, Data Management, Cloud API
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Overcoming Objections, Closing (Sales), Sales, Selling Techniques, General Sales Practices, Sales Management, Marketing Psychology, Sales Process, Consumer Behaviour, Sales Presentations, Upselling, Customer Relationship Management, Negotiation, Price Negotiation, Contract Negotiation, Customer Insights, Customer Retention, Cross-Channel Marketing, Customer Success Management, Customer Engagement
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Big Data, Google Cloud Platform, Data Access, Data Store, SQL, Query Languages
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Performance Analysis, Social Media Strategy, Content Development and Management, Social Media, Content Marketing, Customer Insights, Social Media Management, Social Media Marketing, Data-Driven Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Roadmaps, Agile Methodology, Collaborative Software, Product Management, Wireframing, Agile Product Development, A/B Testing, Microsoft Teams, Agile Software Development, Agile Project Management, Product Planning, Project Management Software, Sprint Planning, Productivity Software, Project Management, ChatGPT, Kanban Principles, User Feedback
Beginner · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Process Modeling, Stakeholder Communications, Sustainable Business, Business Reporting, Corporate Sustainability, Stakeholder Engagement, Sustainability Standards, Climate Change Mitigation, Compliance Reporting, Stakeholder Management, Environmental Monitoring, Supplier Performance Management, Decision Intelligence, Responsible AI, AI Integrations, Forecasting, Predictive Modeling, Automation, Predictive Analytics
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Agile Project Management, Organizational Change, Organizational Development, Business Transformation, Lean Methodologies, New Product Development, Entrepreneurship, Product Development, Resource Management, Value Propositions
Beginner · Course · 1 - 3 Months

Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping
Beginner · Guided Project · Less Than 2 Hours
STARWEAVER
Skills you'll gain: Clinical Documentation, ChatGPT, Generative AI, AI literacy, AI Enablement, Healthcare Project Management, AI Workflows, Life Sciences, Health Care Administration, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Industry Knowledge, Artificial Intelligence, Healthcare Ethics, AI Integrations, Automation, Pharmacy, Digital Transformation, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media Strategy, AI Personalization, Social Media Content, Real Time Data, Personalized Campaigns, Social Media Analytics, Data-Driven Marketing, Marketing Analytics, Customer Insights, Advertising Campaigns, Content Performance Analysis, Target Audience, Marketing Strategies, A/B Testing, Content Creation, Persona Development, Generative AI, Brand Strategy
Beginner · Course · 1 - 4 Weeks