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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • P

    Packt

    ChatGPT for SOC Analyst - Master Cyber Security with AI

    Skills you'll gain: Security Information and Event Management (SIEM), Prompt Engineering, ChatGPT, AI Workflows, Cyber Threat Intelligence, Incident Response, AI Security, Vulnerability Assessments, Cloud Security, Threat Detection, Continuous Monitoring, Microsoft Azure, OpenAI, Incident Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    AWS Tools to Develop, Run, and Modernize .NET Workloads

    Skills you'll gain: .NET Framework, Cloud Development, Amazon Web Services, Microsoft Visual Studio, Integrated Development Environments, C# (Programming Language), Software Development Tools, Cloud Deployment

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Introduction to QoS and QoS Mechanisms

    Skills you'll gain: Performance Tuning, Wide Area Networks, Network Troubleshooting, Network Planning And Design

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Data Analytics with Teradata

    Skills you'll gain: Teradata SQL, Exploratory Data Analysis, SQL, Data Modeling, Database Design, Database Administration, Database Architecture and Administration, Database Management, Database Management Systems, Data Store, JSON, Data Integration, Data Architecture, Advanced Analytics, Data Warehousing, Data Cleansing, Text Mining, Data Analysis, Business Intelligence, Data-Driven Decision-Making

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    DP-300 Azure Relational DBA

    Skills you'll gain: Performance Tuning, Microsoft Azure, Database Administration, Scalability, Relational Databases, Microsoft SQL Servers, Database Architecture and Administration, Database Management, Database Systems, Operational Databases, Data Migration, Transact-SQL, Stored Procedure, Cloud Security, Cloud Deployment, Disaster Recovery, Virtual Machines

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering iOS Development: Swift, SwiftUI, and Beyond

    Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, User Interface (UI), User Interface (UI) Design, Debugging, Data Persistence, Data Management, Programming Principles, Application Programming Interface (API), Data Storage, Authentications

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    AppSheet Administration

    Skills you'll gain: Data Integration, Administration, Enterprise Application Management, Governance, Team Management, No-Code Development, User Provisioning, Data Sharing, Management Reporting, Role-Based Access Control (RBAC), Systems Integration, Strategic Planning

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Closing the Deal

    Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Driven Machine Learning with Python

    Skills you'll gain: Model Evaluation, Classification Algorithms, Regression Analysis, Matplotlib, Feature Engineering, Time Series Analysis and Forecasting, Data Preprocessing, Jupyter, Image Analysis, Cloud Deployment, Scikit Learn (Machine Learning Library), Applied Machine Learning, Tensorflow, Amazon Web Services, Python Programming, Data Transformation, Logistic Regression, Machine Learning Methods, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Mastering the Foundations of Strategic Selling

    Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Pipelines, Overcoming Objections, Sales Process, Proposal Writing, Personalized Service, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    VPC Networks - Controlling Access

    Skills you'll gain: Identity and Access Management, Role-Based Access Control (RBAC), Firewall, Nginx, Virtual Networking, Network Administration, Network Security, Servers, Web Servers, Security Controls

    Intermediate · Project · Less Than 2 Hours

  • G

    Google Cloud

    Classify Images with TensorFlow Convolutional Neural Networks

    Skills you'll gain: Convolutional Neural Networks, Tensorflow, Data Collection, Image Analysis, Artificial Neural Networks, Deep Learning, Computer Vision, Model Evaluation, Google Cloud Platform, Cloud Computing, Scientific Visualization

    Beginner · Project · Less Than 2 Hours

Searches related to customer service

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1…297298299…388

In summary, here are 10 of our most popular customer service courses

  • ChatGPT for SOC Analyst - Master Cyber Security with AI: Packt
  • AWS Tools to Develop, Run, and Modernize .NET Workloads: Amazon Web Services
  • Introduction to QoS and QoS Mechanisms: Cisco Learning and Certifications
  • Data Analytics with Teradata: LearnQuest
  • DP-300 Azure Relational DBA: EDUCBA
  • Mastering iOS Development: Swift, SwiftUI, and Beyond: Board Infinity
  • AppSheet Administration: Google Cloud
  • Dell Technologies Closing the Deal: Dell
  • AI Driven Machine Learning with Python: EDUCBA
  • Mastering the Foundations of Strategic Selling: LearnQuest

Skills you can learn in Marketing

Market (economics) (28)
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Analytics (13)
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Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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