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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.


Popular Conflict Resolution Courses and Certifications


  • Status: New
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    Coursera

    Solve Common Issues

    Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    ESSEC Business School

    Negotiation, Mediation, and Conflict Resolution - Capstone Project

    Skills you'll gain: Mediation, Negotiation, Conflict Management, Intercultural Competence, Cultural Diversity, Case Studies, Analysis, Value Propositions, Peer Review, Process Design

    4.8
    Rating, 4.8 out of 5 stars
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    284 reviews

    Intermediate · Course · 1 - 3 Months

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    Arizona State University

    Professional Skills: Conflict Management and Negotiation

    Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Professionalism, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication

    Beginner · Specialization · 3 - 6 Months

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    Arizona State University

    Professional Skills: Resolving and Transforming Conflict

    Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    O

    O.P. Jindal Global University

    Leadership and Society

    Skills you'll gain: Crisis Management, Negotiation, Mediation, Leadership Studies, Conflict Management, Leadership, Policy Analysis, Diplomacy, Leadership Development, Social Justice, Organizational Leadership, Ethical Standards And Conduct, Leadership and Management, Business Leadership, Public Policies, Strategic Leadership, Public Administration, Human Services, Community Organizing, Governance

    4.6
    Rating, 4.6 out of 5 stars
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    39 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Nursing Leadership: Conflict Resolution & Problem-Solving

    Skills you'll gain: Composure, Clinical Leadership, Nursing Management, Patient-centered Care, Leadership, Nursing Administration, Trustworthiness, Teamwork, Collaboration, Emotional Intelligence, Team Collaboration, Empathy & Emotional Intelligence, Resilience, Behavior Management, Communication Strategies, Assertiveness, Problem Solving, Active Listening, Communication, Accountability

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Meta

    Meta Community Management

    Skills you'll gain: Drive Engagement, Discussion Facilitation, Content Performance Analysis, Social Media Content, Conflict Management, Content Creation, Social Media Analytics, Driving engagement, Content Marketing, Mediation, Content Strategy, Loyalty Programs, Diversity Awareness, Content Optimization, Cross-Channel Marketing, Responsible AI, AI Personalization, Social Media Management, Brand Loyalty, Data Analysis

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    SkillsBooster Academy

    Project Management Basics for Beginners

    Skills you'll gain: Project Closure, Project Management, Stakeholder Communications, Stakeholder Engagement, Team Leadership, Project Schedules, Team Building, Work Breakdown Structure, Stakeholder Management, Project Coordination, Project Planning, Team Management, Project Risk Management, Agile Project Management, Project Management Software, Leadership, Risk Management, Business Risk Management, Communication, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    LearnKartS

    Essential Skills for First-Time Managers

    Skills you'll gain: Prioritization, Negotiation, Conflict Management, Team Collaboration, Empathy & Emotional Intelligence, Teamwork, Workplace inclusivity, Diversity and Inclusion, Stress Management, Diversity Training, Communication, Diversity Equity and Inclusion Initiatives, Team Management, Team Leadership, Productivity, Courage, Ethical Standards And Conduct, Workplace Bullying Intervention, Professionalism, Strategic Prioritization

    4.7
    Rating, 4.7 out of 5 stars
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    600 reviews

    Beginner · Specialization · 3 - 6 Months

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    Arizona State University

    Professional Skills: Assessing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Behavior Management, Negotiation, Verbal Communication Skills, Emotional Intelligence, Empathy, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Arizona State University

    Professional Skills: Managing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Interpersonal Communications, Empathy, Composure, Professionalism, Emotional Intelligence, Communication Strategies, Communication, Verbal Communication Skills

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Git, Docker & CI/CD: DevOps Foundations for Data Engineers

    Skills you'll gain: Ansible, Infrastructure as Code (IaC), Configuration Management, Correlation Analysis, CI/CD, Docker (Software), GitHub, Data Strategy, Collaborative Software, Git (Version Control System), Containerization, Cloud Infrastructure, Data Security, Data Pipelines, Version Control, Continuous Deployment, Continuous Integration, Devops Tools, Kubernetes, Scalability

    Intermediate · Specialization · 3 - 6 Months

1234…89

In summary, here are 10 of our most popular conflict resolution courses

  • Solve Common Issues: Coursera
  • Negotiation, Mediation, and Conflict Resolution - Capstone Project: ESSEC Business School
  • Professional Skills: Conflict Management and Negotiation: Arizona State University
  • Professional Skills: Resolving and Transforming Conflict: Arizona State University
  • Leadership and Society: O.P. Jindal Global University
  • Nursing Leadership: Conflict Resolution & Problem-Solving: Coursera
  • Meta Community Management: Meta
  • Project Management Basics for Beginners: SkillsBooster Academy
  • Essential Skills for First-Time Managers: LearnKartS
  • Professional Skills: Assessing Conflict: Arizona State University

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