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  • Customer Success Management

Results for "customer success management"


  • C

    Coursera

    Strategic Leadership: Visionary Skills for Success

    Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Communication Strategies, Visionary, Leadership Development, Decision Making, Communication, Executive Presence, Culture Transformation, Leadership and Management, Strategic Decision-Making, Rapport Building, Emotional Intelligence, Empathy & Emotional Intelligence, Conflict Management, Negotiation, Empathy

    Intermediate · Course · 1 - 4 Weeks

  • W

    Workday

    Workday Human Capital Management for Business Users

    Skills you'll gain: Workday (Software), Human Resources Software, Human Capital, HR Tech, Benefits Enrollment Processes, Human Resources Information System (HRIS), People Analytics, Learning Management Systems, Human Resource Management, Workflow Management, Staff Management, Business Reporting, Management Reporting, Applicant Tracking Systems, Ad Hoc Reporting, Training Programs, Business Process, Workforce Planning, Compensation Analysis, Data Entry

    ★ 4.7 (140) · Beginner · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    مهارات ذكاء النجاح | Success Intelligence Skills

    Skills you'll gain: Personal Attributes, Leadership Studies, Cooperation, Goal-Oriented, Professionalism, Collaboration, Organizational Effectiveness, Strategic Leadership, Leadership, Business Leadership, Analytical Skills

    ★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    How Self-Motivation Shapes Personal Success

    Skills you'll gain: Growth Mindedness, Emotional Intelligence, Empathy & Emotional Intelligence, Goal Setting, Persistence, Self-Motivation, Personal Development, Creativity, Creative Thinking, Smart Goals, Adaptability, Self-Awareness, Empathy, Empowerment, Resilience, Curiosity, Innovation, Overcoming Obstacles, Courage, Mindfulness

    ★ 4.7 (14) · Beginner · Course · 1 - 3 Months

  • U

    University of London

    Managing Technology Projects for Business Success

    Skills you'll gain: Project Risk Management, Risk Analysis, Risk Mitigation, Agile Project Management, Information Technology, Agile Software Development, Stakeholder Analysis, Case Studies, Team Leadership, Project Coordination, Team Building, Stakeholder Communications, Governance, Resource Allocation, Communication Planning, Decision Making

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Master Patient Registration for Clinic Success

    Skills you'll gain: Patient Registration, Claims Processing, Patient Safety, Denial Management, Medical Billing, Revenue Cycle Management, Health Information Management, Copayment Collection and Processing, Practice Management Software, Medical Records, Medical Billing and Coding, Patient Communication, Data Entry, Data Validation, Document Management, Data Integrity, Data Quality

    Beginner · Course · 1 - 3 Months

  • D

    Dell

    Dell Technologies Customer Service for Technical Support

    Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management

    ★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Español

    Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Technical Support, Technical Support and Services, Service Management, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing

    Beginner · Course · 1 - 4 Weeks

  • H

    Hult International Business School

    Mastering Sales: From Fundamentals to Career Success

    Skills you'll gain: Active Listening, Sales Development, Rapport Building, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Sales Presentations, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Relationship Management, Negotiation, Interviewing Skills, Branding, Time Management

    ★ 5 (11) · Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Core Sales Techniques and Customer Engagement

    Skills you'll gain: Closing (Sales), Overcoming Objections, Consultative Selling, Consultative Approaches, Sales, Solution Selling, Selling Techniques, Sales Presentations, General Sales Practices, Sales Strategy, Sales Process, Communication, Presentations, Regional Sales, Sales Prospecting, Negotiation, Prospecting and Qualification, Driving engagement, Customer Engagement, Customer Relationship Management (CRM) Software

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Communicating Across Cultures for Team Success

    Skills you'll gain: Conflict Management, Intercultural Competence, Teamwork, Team Building, Team Management, Team Collaboration, Team Performance Management, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Drive Engagement, Cultural Responsiveness, Team Leadership, People Management, Diversity Training, Cultural Sensitivity, Verbal Communication Skills, Culture, Relationship Building, Adaptability

    Beginner · Course · 1 - 4 Weeks

  • C

    CVS Health

    Preparing for Your Retail Customer Service Role

    Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication

    ★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

1…303132…834

In summary, here are 10 of our most popular customer success management courses

  • Strategic Leadership: Visionary Skills for Success: Coursera
  • Workday Human Capital Management for Business Users: Workday
  • مهارات ذكاء النجاح | Success Intelligence Skills: Alfaisal University | KLD
  • How Self-Motivation Shapes Personal Success: University of Colorado System
  • Managing Technology Projects for Business Success: University of London
  • Master Patient Registration for Clinic Success: Coursera
  • Dell Technologies Customer Service for Technical Support: Dell
  • Google Cloud Customer Care Fundamentals - Español: Google Cloud
  • Mastering Sales: From Fundamentals to Career Success: Hult International Business School
  • Core Sales Techniques and Customer Engagement: LearnQuest

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