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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • A

    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Cloud Architecture Design Patterns

    Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Software Architecture, Cloud Services, Cloud Deployment, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming

    4.6 stars, 37 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (37) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Design Thinking: Discovery Tools

    Skills you'll gain: Design Thinking, Stakeholder Analysis, Journey Mapping, Human Centered Design, Stakeholder Engagement, Design Research, Persona Development, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Strategic Thinking, Job Analysis, Consumer Behaviour, Innovation, Interviewing Skills

    4.7 stars, 43 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (43) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Indian Institute of Technology Guwahati

    Sustainable Product Design for Engineers

    Skills you'll gain: User Research, Product Design, Sustainable Design, Product Development, UI/UX Research, Design Research, Sustainable Business, Design and Product, Industrial Design, Failure Analysis, Design Thinking, Interaction Design, Human Centered Design, Product Lifecycle Management, Design Reviews, Sustainable Development, Sustainability Reporting, Sustainability Standards, Creativity, Aesthetics

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    AI CERTs

    AI Foundations & Design Thinking

    Skills you'll gain: AI Product Strategy, Design and Product, Design Thinking, Experience Design, User Experience Design, User Interface and User Experience (UI/UX) Design, User Experience, Human Centered Design, User Centered Design, Artificial Intelligence, AI Workflows, User Research, Design, Solution Design, AI Integrations, AI literacy, Product Strategy, Problem Solving

    3.7 stars, 30 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 3.7 (30) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Données au service de la santé de la population

    Skills you'll gain: Health Policy, Data Presentation, Data Quality, Data Literacy, Data Visualization, Public Health, Data Storytelling, Health Equity, Health Informatics, Health Care, Policy Development, Technical Communication, Data Governance, Data Strategy, Health Disparities, Public Health and Disease Prevention, Health Information Management, Policy Analysis, Data-Driven Decision-Making, Data Collection

    Beginner · Course · 1 - 4 Weeks

    Category: Free
    Free
  • C

    Chegg Skills

    Applied AI in Web Design

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Responsible AI, Visual Design, Graphic and Visual Design, Web Design, User Centered Design, Layout Design, Human Centered Design, Data Ethics, ChatGPT, Responsive Web Design, Generative AI, User Interface (UI) Design, Artificial Intelligence, User Experience Design, Design Thinking, Prototyping, User Research

    Beginner · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    Ludwig-Maximilians-Universität München (LMU)

    Competitive Strategy and Organization Design

    Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Research, Business Strategy, Organizational Structure, Organizational Strategy, Peer Review, Game Theory, Strategic Thinking, Competitive Analysis, Strategic Partnership, Consulting, Product Strategy, Report Writing, Business Consulting, Growth Strategies, Organizational Development, Organizational Effectiveness, Strategic Decision-Making, Research Reports

    4.7 stars, 3.7K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (3.7K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    FPGA Design for Embedded Systems

    Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Electronic Hardware, Laboratory Experience, Laboratory Reports, Software Design, Application Specific Integrated Circuits, System Design and Implementation, Embedded Software, Systems Design, Embedded Systems, Electronics Engineering, Electronic Systems, Electrical and Computer Engineering, Eclipse (Software), Laboratory Testing, Test Script Development, Program Development, Microarchitecture, Computer Architecture

    4.5 stars, 1.8K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (1.8K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • M

    MathWorks

    Electrified Systems Design Engineer

    Skills you'll gain: Power Electronics, Simulation and Simulation Software, Model Based Systems Engineering, Electronic Systems, Electrical Systems, Electrical Engineering, Three-Phase, Machine Controls, Systems Integration, Simulations, Electrical Power, Electronics Engineering, Electronics, Electric Power Systems, Data Import/Export, Engineering Analysis, Engineering, Engineering Design Process, Performance Tuning, Environmental Issue

    4.8 stars, 101 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (101) · Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California San Diego

    Interaction Design Capstone Project

    Skills you'll gain: Ideation, Interactive Design, Interaction Design, Prototyping, A/B Testing, User Experience Design, Usability Testing, User Interface and User Experience (UI/UX) Design, Usability, User Research

    4.5 stars, 164 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.5 (164) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Design Simple Workflow

    Skills you'll gain: Workflow Management, Process Design, Project Management Software, Project Management Life Cycle, Process Management, Project Management

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…303132…834

In summary, here are 10 of our most popular service design courses

  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Cloud Architecture Design Patterns: Coursera
  • Design Thinking: Discovery Tools: University of Virginia
  • Sustainable Product Design for Engineers: Indian Institute of Technology Guwahati
  • AI Foundations & Design Thinking: AI CERTs
  • Données au service de la santé de la population: Johns Hopkins University
  • Applied AI in Web Design: Chegg Skills
  • Competitive Strategy and Organization Design: Ludwig-Maximilians-Universität München (LMU)
  • FPGA Design for Embedded Systems: University of Colorado Boulder
  • Electrified Systems Design Engineer: MathWorks

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