Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Talent Management, Workforce Planning, Talent Acquisition, Case Studies, Organizational Strategy, Business Strategy, Strategic Thinking, Competitive Analysis, Analysis, Risk Analysis
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Presentations, Canva (Software), Typography, Target Audience, Data Visualization, Infographics, Communication Strategies, Graphic and Visual Design, Communication, Timelines, Storytelling, Design
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Wireless Networks, Performance Tuning, Process Optimization, Design, Analysis, Mathematical Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Animation and Game Design, Video Game Development, Computer Graphics, 3D Assets, Animations, C# (Programming Language), Cross Platform Development, Development Environment, Software Installation, Content Management
Mixed · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, jQuery, Bootstrap (Front-End Framework), Hypertext Markup Language (HTML), User Experience Design, User Accounts, MongoDB, User Experience, Wireframing, Web Applications, Full-Stack Web Development, Interactive Data Visualization, JavaScript Frameworks, Web Development Tools, User Interface (UI), Javascript
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Survey Creation, Interviewing Skills, Research Design, Data Collection, Qualitative Research, Research, Research Methodologies, Quantitative Research
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Equipment Design, Performance Tuning, Engineering Calculations, Hardware Design, Engineering Analysis, Engineering, Scientific, and Technical Instruments, Computer-Aided Design, Engineering Design Process, Simulation and Simulation Software, Medical Imaging, System Configuration, Physics
Build toward a degree
Advanced · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Brand Strategy, Logo Design, Branding, Style Guides, Brand Awareness, Graphic and Visual Design, Marketing Materials, Typography, Design Elements And Principles, Color Theory, Asset Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retail Store Operations, Competitive Analysis, Business Strategy, Organizational Strategy, Strategic Thinking, Market Analysis, Organizational Structure, Case Studies, Business Strategies, Strategic Planning, Sustainable Business, Market Share, Customer Analysis, Organizational Development, Talent Management, Strategic Decision-Making, Intellectual Property, Financial Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle
Beginner · Course · 1 - 4 Weeks
École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Software Design, Software Design Patterns, Functional Design, Java, Programming Principles, Performance Tuning, Data Structures, Algorithms
Intermediate · Course · 1 - 3 Months