IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Verbal Communication Skills, Oral Expression, Public Speaking, Persuasive Communication, Communication, Tactfulness, Communication Strategies, Presentations, Interpersonal Communications, Cognitive flexibility, Social Skills, Active Listening, Driving engagement, Friendliness, Adaptability, Ingenuity
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Conflict Management, Intercultural Competence, Cultural Diversity, Case Studies, Analysis, Value Propositions, Peer Review, Process Design
Intermediate · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Collaboration, Learning Management Systems, Teaching, digital literacy, Communication, Technology Strategies, Technology Solutions, Web Applications, Content Management, Digital Communications
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Generative Model Architectures, Generative Adversarial Networks (GANs), Natural Language Processing, Data Quality, Anomaly Detection, AI literacy, Data Storytelling, Responsible AI, Data Visualization, Data Ethics, Data-Driven Decision-Making, Large Language Modeling, Data Presentation, Data Pipelines, Data Cleansing, Data Visualization Software, Data Science, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Text Mining, Natural Language Processing, Microsoft Azure, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Unstructured Data, Analytics, Applied Machine Learning, Application Development
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Image Analysis, Computer Vision, Deep Learning, Convolutional Neural Networks, Machine Learning Methods, Data Ethics, Microsoft Excel, Generative AI, Excel Formulas, Responsible AI, Data Transformation, Linear Algebra, Feature Engineering, Digital Signal Processing
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Apple iOS, iOS Development, Swift Programming, Mobile Development, Application Design, Application Development, User Interface (UI), UI Components, Human Computer Interaction, Interactive Design, Interaction Design, Graphical Tools, Graphic and Visual Design, Data Persistence, Animations, Computer Graphics, Persistence, Network Model
Mixed · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Leadership Development, Leadership, Organizational Change, Organizational Development, Organizational Leadership, Culture Transformation, Case Studies, Drive Engagement, Change Management, Stakeholder Engagement, Employee Engagement, Storytelling, Design Thinking, Industrial and Organizational Psychology
Mixed · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Business Process Management, Business Process, Process Management, Process Design, Organizational Structure, Decision Making, Game Theory, Process Mapping, Organizational Strategy, Process Analysis, Operational Efficiency, Organizational Effectiveness, Business Management, Problem Solving, Business, Strategic Decision-Making, Coordination
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Political Sciences, Case Law, Court Systems, Adjudication, Legal Proceedings, Law, Regulation, and Compliance, Policy Analysis, Research, and Development, Public Policies, Governance, Public Administration, Case Studies
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, AI literacy, Artificial Intelligence, Risking, Critical Thinking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, AI Product Strategy, OpenAI, Data-Driven Decision-Making, Content Development and Management, Generative AI, Analytics, Content Creation, Artificial Intelligence, Customer Support, Technology Strategies, Customer experience improvement, Automation
Intermediate · Course · 1 - 4 Weeks