• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • E

    EDUCBA

    Master Agile & Scrum: Analyze, Apply & Deliver Excellence

    Skills you'll gain: Agile Product Development, Continuous Improvement Process, Project Estimation, Collaborative Software, Lean Methodologies

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    AI Tools for Seller

    Skills you'll gain: Responsible AI, Consultative Selling, Sales Enablement, Sales Training, Sales, Decision Intelligence, Decision Support Systems, B2B Sales, AI Enablement, Sales Support, Artificial Intelligence, Decision Making, Data-Driven Decision-Making, Real Time Data, Customer Insights, Accountability, Analysis, Taking Meeting Minutes, Customer Engagement, Customer and Client Support

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Evaluate and Explain Retention Curves

    Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, Trend Analysis, Data Analysis, Statistics, Performance Metric, Business Metrics, Analytics, R (Software), Statistical Programming, Key Performance Indicators (KPIs), Product Strategy, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Defining Project Scope and Managing Resources in Projects

    Skills you'll gain: Project Scoping, Scope Management, Resource Planning, Project Management Life Cycle, Resource Allocation, Budget Management, Stakeholder Management, Budgeting, Stakeholder Analysis

    Intermediate · Course · 1 - 4 Weeks

  • U

    Universitat Autònoma de Barcelona

    SUGAR. Software Unificado para la Gestión Arqueológica

    Skills you'll gain: Database Development, Database Software, Databases, Relational Databases, Data Integration, Database Management, Interactive Data Visualization, Information Management, Spatial Analysis, Data Import/Export, Graphical Tools, Software Installation, Wealth Management

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Analyze GA4: Fix Your Data

    Skills you'll gain: Data-Driven Marketing, Data Cleansing, Digital Analysis, Web Analytics and SEO, Data Literacy, Data Collection, Data Integrity, Gap Analysis, Corrective and Preventive Action (CAPA), Code Review

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Advanced Tricentis Tosca Automation Strategies

    Skills you'll gain: API Testing, Test Automation, Test Case, Test Tools, Test Execution Engine, Application Programming Interface (API), System Monitoring, Restful API, Continuous Integration, Scenario Testing, Continuous Delivery, Jenkins, Continuous Monitoring, CI/CD, Test Data, Azure DevOps Pipelines, Azure DevOps, Database Management, Query Languages, Data Validation

    Advanced · Course · 1 - 4 Weeks

  • S

    Skillshare

    UX for Augmented Reality: An Introduction for Designers

    Skills you'll gain: Augmented Reality, Augmented and Virtual Reality (AR/VR), User Experience, Virtual Reality, User Experience Design, UI/UX Strategy, User Interface and User Experience (UI/UX) Design, Experience Design, Usability, Human Computer Interaction, Virtual Environment, Interaction Design, User Interface (UI), Display Devices, User Interface (UI) Design, User Research

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Machine Learning, Big Data, and Deep Learning

    Skills you'll gain: Apache Spark, Model Evaluation, Data Preprocessing, Keras (Neural Network Library), Transfer Learning, Deep Learning, Model Training, Tensorflow, A/B Testing, Responsible AI, Data Processing, Convolutional Neural Networks, Machine Learning Software, Artificial Neural Networks, Machine Learning Algorithms, Data Cleansing, Model Deployment, Machine Learning, Recurrent Neural Networks (RNNs), Dimensionality Reduction

    Advanced · Course · 1 - 3 Months

  • L

    LearnKartS

    AWS Security, Logging & DevOps for Data Engineers

    Skills you'll gain: AWS SageMaker, Amazon CloudWatch, AWS CloudFormation, Infrastructure as Code (IaC), CI/CD, Amazon Web Services, Cloud Engineering, Devops Tools, AWS Identity and Access Management (IAM), Software Development Tools, Data Security, Cloud Security, Network Security, Cloud Management, Data Loss Prevention, System Monitoring, Model Deployment, AI Integrations, Multi-Factor Authentication, Key Management

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Market Research Case Study: Apply & Analyze

    Skills you'll gain: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Customer Insights, Company, Product, and Service Knowledge, Business Strategy, Market Opportunities, Strategic Thinking, Target Market, Program Evaluation, Marketing Strategy and Techniques, Target Audience, Process Analysis, Brand Strategy, Performance Measurement, Business Metrics, Report Writing

    Mixed · Course · 1 - 4 Weeks

  • A

    Anmol Test Institution

    Créer une enquête de satisfaction client avec Typeform

    Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Customer experience improvement, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development

    Beginner · Guided Project · Less Than 2 Hours

1…306307308…349

In summary, here are 10 of our most popular customer success courses

  • Master Agile & Scrum: Analyze, Apply & Deliver Excellence: EDUCBA
  • AI Tools for Seller: Coursera
  • Evaluate and Explain Retention Curves: Coursera
  • Defining Project Scope and Managing Resources in Projects: Packt
  • SUGAR. Software Unificado para la Gestión Arqueológica: Universitat Autònoma de Barcelona
  • Analyze GA4: Fix Your Data: Coursera
  • Advanced Tricentis Tosca Automation Strategies: Coursera
  • UX for Augmented Reality: An Introduction for Designers: Skillshare
  • Advanced Machine Learning, Big Data, and Deep Learning: Packt
  • AWS Security, Logging & DevOps for Data Engineers: LearnKartS

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok