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  • It Service Management

Results for "it service management"


  • I

    Institut Mines-Télécom

    La Data Intelligence au service des organisations

    Skills you'll gain: Data Governance, Data Management, Data Strategy, Business Intelligence, Data Modeling, Data Quality, Data Literacy, Digital Transformation, General Data Protection Regulation (GDPR), Data-Driven Decision-Making, Analytics, Regulation and Legal Compliance, Information Systems, Data Analysis, Big Data, Data Processing, Data Visualization, Artificial Intelligence, Business Strategy, Information Privacy

    ★ 4.1 (7) · Beginner · Course · 1 - 3 Months

  • U

    Universitat Politècnica de València

    IT Fundamentals for Business Profiles: Hardware

    Skills you'll gain: Computer Hardware, Computer Architecture, Networking Hardware, Hardware Architecture, Computer Systems, Information Technology, Data Storage, Hardware Troubleshooting, General Networking, Data Storage Technologies, Computer Networking, Mainframe Computing, Peripheral Devices, Wireless Networks, Infrastructure Security, Business Technologies, Memory Management

    Intermediate · Course · 1 - 3 Months

  • K

    Kennesaw State University

    Why is it Hard to Innovate? - Jagdish Sheth

    Skills you'll gain: Innovation, Commercialization, Organizational Structure, Case Studies, Market Opportunities, Regulatory Requirements, Operational Efficiency, Operations, Regulatory Compliance, Entrepreneurship, Market Dynamics, Regulatory Affairs, Resource Utilization, Resource Allocation

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation

    ★ 4 (12) · Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • M

    Microsoft

    Connect Services with Microsoft Azure Service Bus

    Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Cloud-Based Integration, Dataflow, C# (Programming Language), Distributed Computing, Cloud Services, Communication Systems, Cloud Storage, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • E

    ESCP Business School

    Intercultural Management

    Skills you'll gain: Intercultural Competence, Leadership Studies, Team Management, Global Marketing, Cultural Sensitivity, Cultural Diversity, Cultural Responsiveness, Culture, Organizational Leadership, Business Management, Human Resources, People Management, Contract Negotiation, Human Resource Strategy, Business Communication, Leadership and Management, Negotiation, Business Leadership, Diversity Marketing, Leadership

    ★ 4.6 (460) · Beginner · Course · 1 - 3 Months

  • S

    Simplilearn

    Generative AI in Customer Service Operations Training

    Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, Customer Support, Call Center Experience, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, AI literacy, Artificial Intelligence, Law, Regulation, and Compliance, AI Integrations

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Deploy Kubernetes Load Balancer Service with Terraform

    Skills you'll gain: Cloud Management, Cloud Infrastructure, Terraform, Cloud Computing, Kubernetes, Google Cloud Platform, Cloud Deployment, Infrastructure as Code (IaC), Nginx, Cloud API, Load Balancing

    Intermediate · Project · Less Than 2 Hours

  • U

    Universitat Politècnica de València

    IT Fundamentals for Business Profiles: Programming

    Skills you'll gain: Computational Thinking, Programming Principles, Web Development, Code Reusability, Database Management, Object Oriented Programming (OOP), Computational Logic, Information Technology, Information Systems, Maintainability, Relational Databases, Computer Programming, Extensible Markup Language (XML), Algorithms, Other Programming Languages, SQL, Hypertext Markup Language (HTML), Data Structures, Cascading Style Sheets (CSS), Javascript

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Unlocking Oracle Exadata Database Service in OCI

    Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Security Controls, Cloud Deployment, Scalability, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Essential Google Cloud Infrastructure: Core Service italiano

    Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Management, Data Storage Technologies, Cloud Engineering, Cloud Computing, Data Storage, Data Store, Cloud Services, Cloud Storage, Computing Platforms, Role-Based Access Control (RBAC), Cloud Security, Key Management, Application Performance Management, Security Controls, System Monitoring, Debugging

    Intermediate · Course · 1 - 3 Months

1…313233…834

In summary, here are 10 of our most popular it service management courses

  • La Data Intelligence au service des organisations: Institut Mines-Télécom
  • IT Fundamentals for Business Profiles: Hardware: Universitat Politècnica de València
  • Why is it Hard to Innovate? - Jagdish Sheth: Kennesaw State University
  • GenAI for Computer Support Specialists (IT Support): Coursera
  • Dealing With Angry Customers In Customer Service: Alex Genadinik
  • Connect Services with Microsoft Azure Service Bus: Microsoft
  • Intercultural Management: ESCP Business School
  • Generative AI in Customer Service Operations Training: Simplilearn
  • Deploy Kubernetes Load Balancer Service with Terraform: Google Cloud
  • IT Fundamentals for Business Profiles: Programming: Universitat Politècnica de València

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