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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
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    IBM

    IBM Hybrid Cloud Architect

    Skills you'll gain: Cloud-Native Computing, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Cloud Computing, Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Engineering, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, Infrastructure As A Service (IaaS), DevOps, Docker (Software), Solution Design, Microservices

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7.8K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    NIIT

    Implement Polyglot Persistence Using SQL and NoSQL Databases

    Skills you'll gain: MySQL, MongoDB, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, SQL, Node.JS, Restful API, Databases, MySQL Workbench, Data Persistence, Database Application, Data Modeling, Data Integrity, Unstructured Data

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Foundations of Cybersecurity, Networking, and Cloud Systems

    Skills you'll gain: Cryptography, Network Monitoring, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Computer Systems, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Active Directory, Encryption, Firewall, Operating Systems, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software

    4.7
    Rating, 4.7 out of 5 stars
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    2.6K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
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    M

    Microsoft

    Team Effectiveness

    Skills you'll gain: Constructive Feedback, Customer Service, Service Level, Team Performance Management, Service Management, Team Oriented, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Peer Review, Drive Engagement, Data Analysis, Business Communication

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The Museum of Modern Art

    Seeing Through Photographs

    Skills you'll gain: Visual Storytelling, Media and Communications, Photo/Video Production and Technology, Storytelling, Liberal Arts, Aesthetics, Cultural Responsiveness, Journalism, Public History

    4.8
    Rating, 4.8 out of 5 stars
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    4.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Data-Driven Digital Marketing & Analytics

    Skills you'll gain: Data-Driven Decision-Making, Predictive Modeling, Social Media Analytics, Predictive Analytics, Marketing, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Data Warehousing, Customer Insights, Data Science, Digital Analysis, Case Studies, Blockchain, Consumer Behaviour, Marketing Strategy and Techniques, Data Integrity, Image Analysis, Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
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    3.8K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Launch Your DevOps Engineering Career

    Skills you'll gain: Incident Management, Incident Response, Technical Communication, Performance Metric, Cloud Infrastructure, DevOps, Devops Tools, Systems Design, System Design and Implementation, Business Metrics, CI/CD, Automation

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Leading Through Communication, Coaching, and Trust

    Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Become an EMT

    Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Pharmacotherapy, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Teamwork Skills: Communicating Effectively in Groups

    Skills you'll gain: Teamwork, Conflict Management, Diversity and Inclusion, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Machine Learning

    Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    3.7K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    MedCerts

    Medical Office Procedures and Administration Fundamentals

    Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Electronic Medical Record System, Health Information Management and Medical Records, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Patient Coordination, Cultural Responsiveness, Intercultural Competence, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Cultural Diversity, Professionalism

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.1K reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • IBM Hybrid Cloud Architect: IBM
  • Implement Polyglot Persistence Using SQL and NoSQL Databases: NIIT
  • Microsoft Foundations of Cybersecurity, Networking, and Cloud Systems: Microsoft
  • Team Effectiveness: Microsoft
  • Seeing Through Photographs: The Museum of Modern Art
  • Data-Driven Digital Marketing & Analytics: University of Illinois Urbana-Champaign
  • Launch Your DevOps Engineering Career: Microsoft
  • Leading Through Communication, Coaching, and Trust: Microsoft
  • Become an EMT: University of Colorado System
  • Teamwork Skills: Communicating Effectively in Groups: University of Colorado Boulder

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