Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Cloud-Native Computing, Cloud Security, Infrastructure as Code (IaC), Cloud Platforms, Cloud Computing, Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Engineering, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, Infrastructure As A Service (IaaS), DevOps, Docker (Software), Solution Design, Microservices
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: MySQL, MongoDB, NoSQL, Object-Relational Mapping, Database Design, Relational Databases, SQL, Node.JS, Restful API, Databases, MySQL Workbench, Data Persistence, Database Application, Data Modeling, Data Integrity, Unstructured Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Network Monitoring, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Computer Systems, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Active Directory, Encryption, Firewall, Operating Systems, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Constructive Feedback, Customer Service, Service Level, Team Performance Management, Service Management, Team Oriented, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Peer Review, Drive Engagement, Data Analysis, Business Communication
Beginner · Course · 1 - 3 Months

The Museum of Modern Art
Skills you'll gain: Visual Storytelling, Media and Communications, Photo/Video Production and Technology, Storytelling, Liberal Arts, Aesthetics, Cultural Responsiveness, Journalism, Public History
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data-Driven Decision-Making, Predictive Modeling, Social Media Analytics, Predictive Analytics, Marketing, Social Network Analysis, Customer Analysis, Data Analysis Software, Data Ethics, Data Warehousing, Customer Insights, Data Science, Digital Analysis, Case Studies, Blockchain, Consumer Behaviour, Marketing Strategy and Techniques, Data Integrity, Image Analysis, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Incident Management, Incident Response, Technical Communication, Performance Metric, Cloud Infrastructure, DevOps, Devops Tools, Systems Design, System Design and Implementation, Business Metrics, CI/CD, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Pharmacotherapy, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Diversity and Inclusion, Collaboration, Diversity Awareness, Team Collaboration, Decision Making, Collaborative Software, Interpersonal Communications, Social Skills, Cultural Diversity, Communication Strategies, Innovation, Communication, Culture, Digital Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Autoencoders, Feature Engineering, Dimensionality Reduction, Supervised Learning, Generative AI, Classification Algorithms, Regression Analysis, Time Series Analysis and Forecasting, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Science, Machine Learning, Python Programming
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Electronic Medical Record System, Health Information Management and Medical Records, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Patient Coordination, Cultural Responsiveness, Intercultural Competence, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Cultural Diversity, Professionalism
Beginner · Specialization · 1 - 3 Months