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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Building Applications with Eventarc on Google Cloud

    Skills you'll gain: Event-Driven Programming, Google Cloud Platform, Cloud Applications, Cloud Development, Serverless Computing, Cloud Standards, Software Development, Cloud Services, Cloud Security

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Advanced CSS Techniques & Responsive Design

    Skills you'll gain: Cascading Style Sheets (CSS), HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Bootstrap (Front-End Framework), Web Design, Web Development, Front-End Web Development, User Interface and User Experience (UI/UX) Design, UI Components, Typography

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    The Complete Scrum Master Certification & Agile Scrum Course

    Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    AI Development with DeepSeek for Developers

    Skills you'll gain: Deepseek, DeepSeek API, LangChain, LLM Application, Generative AI Agents, Model Evaluation, Application Programming Interface (API), Text Mining

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Foundations of Insight Selling

    Skills you'll gain: Consultative Selling, Value Propositions, Sales Strategy, Executive Presence, Solution Selling, B2B Sales, Sales Presentations, Global Marketing, Stakeholder Communications, Business Communication, Strategic Partnership, Competitive Analysis, Active Listening, Customer Insights, Needs Assessment, Relationship Building

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Reduce Costs for the Managed Service for Prometheus

    Skills you'll gain: Prometheus (Software), Google Cloud Platform, Application Deployment, Managed Services, Kubernetes, Capacity Management, Cloud Management

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnKartS

    AI Marketing Automation

    Skills you'll gain: Retrieval-Augmented Generation, Marketing Automation, Email Automation, AI Product Strategy, Make.com, Generative AI Agents, MarTech, Email Marketing, LLM Application, AI Workflows, AI Personalization, AI Enablement, Business Process Automation, OpenAI API, ChatGPT, Data-Driven Decision-Making, Business Analysis, Prompt Engineering, Generative AI, Product Automation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Créer une présentation de marché cible avec Canva

    Skills you'll gain: Presentations, Customer Analysis, Target Market, Marketing Materials, Target Audience, Market Analysis, Marketing, Design

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Comprehensive Guide to Server-Side Logic and Development

    Skills you'll gain: Server Side, Restful API, API Design, Database Management, Back-End Web Development, Databases, Database Systems, Node.JS, Application Programming Interface (API), Full-Stack Web Development, Authentications, Web Applications, JavaScript Frameworks, Web Development, Web Servers, Authorization (Computing), NoSQL, MongoDB, Servers, Javascript

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Google Cloud

    Hosting a Web App on Google Cloud Using Compute Engine Azure

    Skills you'll gain: Cloud Hosting, Load Balancing, Cloud Deployment, Cloud Applications, Google Cloud Platform, Infrastructure As A Service (IaaS), Cloud Computing, Microsoft Azure, Virtual Machines, Web Servers, Servers, Managed Services

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Getting started with Webpack

    Skills you'll gain: Webpack, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Web Development Tools, Web Development, Javascript, Google Cloud Platform, Image Quality, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    Digital Intelligence for the Common Good

    Skills you'll gain: digital literacy, Digital Communications, Emerging Technologies, Digital Transformation, Safety and Security, Persona (User Experience), Cyber Governance, Technology Strategies, Law, Regulation, and Compliance, Empathy & Emotional Intelligence, Cultural Diversity, Innovation

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Building Applications with Eventarc on Google Cloud: Google Cloud
  • Advanced CSS Techniques & Responsive Design: Board Infinity
  • The Complete Scrum Master Certification & Agile Scrum Course: Packt
  • AI Development with DeepSeek for Developers: Board Infinity
  • Foundations of Insight Selling: LearnQuest
  • Reduce Costs for the Managed Service for Prometheus: Google Cloud
  • AI Marketing Automation: LearnKartS
  • Créer une présentation de marché cible avec Canva: Coursera
  • Comprehensive Guide to Server-Side Logic and Development: Board Infinity
  • Hosting a Web App on Google Cloud Using Compute Engine Azure: Google Cloud

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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