Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Kennesaw State University
Skills you'll gain: Prompt Engineering, Responsible AI, Data Ethics, AI Product Strategy, Generative AI, Ethical Standards And Conduct, Artificial Intelligence, Business Ethics, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Computer Programming Tools, Program Development, Computational Thinking, Programming Principles, Computer Programming, Computer Science, Game Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: HTML and CSS, Hypertext Markup Language (HTML), Web Development, Web Applications, Web Design and Development, Cascading Style Sheets (CSS), Web Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Intelligence, Generative AI, Business Analytics, Responsible AI, Business Process Automation, Data-Driven Decision-Making, Data Ethics, Data Storytelling, Exploratory Data Analysis, Project Implementation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Full-Stack Web Development, Web Applications, JavaScript Frameworks, React.js, LLM Application, Web Development, Javascript, Tool Calling, Generative AI Agents, Real Time Data
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Infographics, Process Flow Diagrams, Business Process, Target Audience, Data Visualization, Content Creation, Timelines, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Employee Retention, Employee Engagement, Employee Training, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Compensation and Benefits, Telecommuting, Workforce Management, Constructive Feedback, Culture Transformation, Virtual Teams, Mental Health Diseases and Disorders
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Object Oriented Programming (OOP), Python Programming, Computer Programming, Development Environment, Scripting, Scripting Languages, Debugging, Web Applications, Algorithms, Data Manipulation
Beginner · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Team Management, Team Performance Management, Growth Mindedness, Team Building, Team Leadership, Teamwork, Team Motivation, Performance Management, People Management, Trustworthiness, Continuous Improvement Process, Drive Engagement, Conflict Management, Recognizing Others, Collaboration, Empathy, Constructive Feedback, Communication Strategies, Emotional Intelligence, Active Listening
Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Digital Transformation, Business Analysis, Analysis, Business Development, Market Analysis, Business Strategy, Case Studies, Strategic Decision-Making, Business Consulting, Innovation, Telecommunications
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Newsletters, Email Marketing, Project Design, Content Creation, Scheduling, Test Tools, User Accounts, Marketing, Communication
Intermediate · Guided Project · Less Than 2 Hours