• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service

Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Migrating .NET-based web applications to Azure PAAS

    Skills you'll gain: Microsoft Azure, Cloud-Native Computing, Platform As A Service (PaaS), .NET Framework, ASP.NET, Cloud Deployment, Cloud Applications, Microsoft SQL Servers, Data Migration, Performance Tuning, Application Deployment, Application Performance Management, Model View Controller, Verification And Validation, Integration Testing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer: Unit 2

    Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Secure Coding, Amazon Web Services, Authentications, Data Security, Cloud Security, Encryption, Public Key Infrastructure, Key Management, Application Security, Authorization (Computing), Security Controls, Multi-Factor Authentication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Notion Integrations for Beginners: Manage a Blog Business

    Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Content Development and Management, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Google Docs, Project Management Software, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    Università di Napoli Federico II

    Robotics Foundations I - Robot Modelling

    Skills you'll gain: Robotics, Simulation and Simulation Software

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Cross Platform Mobile Development with React Native

    Skills you'll gain: React Native, Mobile Development, Responsive Web Design, Cross Platform Development, iOS Development, User Interface (UI) Design, Android Development, Application Development, JavaScript Frameworks, Data Storage Technologies, Development Environment, Javascript, Data Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Prometheus Monitoring: Configure & Visualize Systems

    Skills you'll gain: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Security Controls, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Site Reliability Engineering, Amazon Web Services, System Configuration, Service Management, Software Installation

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    U

    University of California, Davis

    Advanced Content Marketing Strategies and Tactics

    Skills you'll gain: Content Marketing, Persona Development, Target Audience, Content Strategy, Smart Goals, Content Development and Management, Social Media Content, Digital Content, Digital Media Strategy, Strategic Marketing, Marketing Channel, Customer Insights, Social Media Strategy, Social Media Campaigns, Marketing, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    HTTP Load Balancer with Cloud Armor

    Skills you'll gain: Load Balancing, Firewall, Performance Testing, Web Servers, Virtual Machines, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Security Controls

    Intermediate · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    SOP Writing Mastery: Craft Statements That Stand Out

    Skills you'll gain: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Gemini API: Qwikstart

    Skills you'll gain: Cloud API, Google Gemini, Google Cloud Platform, Cloud-Based Integration, Authentications, Application Programming Interface (API)

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    HTTP Google Cloud Functions in Go

    Skills you'll gain: Serverless Computing, Go (Programming Language), Google Cloud Platform, Cloud Development, Cloud Deployment, Cloud Computing, Functional Testing, Cloud Applications, Web Servers, Cloud Storage

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Simulation for Digital Transformation

    Skills you'll gain: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis

    Intermediate · Course · 1 - 3 Months

Searches related to customer service

customer service fundamentals
customer service representative
customer service free
customer service in the age of generative ai
customer service management
customer service essentials: 20 skills for happy clients
customer service manager
customer service with python: build a chatbot using chatgpt
1…315316317…386

In summary, here are 10 of our most popular customer service courses

  • Migrating .NET-based web applications to Azure PAAS: EDUCBA
  • AWS Developer: Unit 2: Pearson
  • Notion Integrations for Beginners: Manage a Blog Business: Coursera
  • Robotics Foundations I - Robot Modelling: Università di Napoli Federico II
  • Cross Platform Mobile Development with React Native: Board Infinity
  • Prometheus Monitoring: Configure & Visualize Systems: EDUCBA
  • Advanced Content Marketing Strategies and Tactics: University of California, Davis
  • HTTP Load Balancer with Cloud Armor: Google Cloud
  • SOP Writing Mastery: Craft Statements That Stand Out: Board Infinity
  • Gemini API: Qwikstart: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok