Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Microsoft Azure, Cloud-Native Computing, Platform As A Service (PaaS), .NET Framework, ASP.NET, Cloud Deployment, Cloud Applications, Microsoft SQL Servers, Data Migration, Performance Tuning, Application Deployment, Application Performance Management, Model View Controller, Verification And Validation, Integration Testing
Intermediate · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Secure Coding, Amazon Web Services, Authentications, Data Security, Cloud Security, Encryption, Public Key Infrastructure, Key Management, Application Security, Authorization (Computing), Security Controls, Multi-Factor Authentication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Content Development and Management, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Google Docs, Project Management Software, Social Media Management, Content Management, Ideation, Project Management, Customer Insights, Database Management
Beginner · Guided Project · Less Than 2 Hours

Università di Napoli Federico II
Skills you'll gain: Robotics, Simulation and Simulation Software
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: React Native, Mobile Development, Responsive Web Design, Cross Platform Development, iOS Development, User Interface (UI) Design, Android Development, Application Development, JavaScript Frameworks, Data Storage Technologies, Development Environment, Javascript, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Interactive Data Visualization, Application Performance Management, Security Controls, Cloud-Native Computing, Authentications, Network Monitoring, DevOps, Site Reliability Engineering, Amazon Web Services, System Configuration, Service Management, Software Installation
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Content Marketing, Persona Development, Target Audience, Content Strategy, Smart Goals, Content Development and Management, Social Media Content, Digital Content, Digital Media Strategy, Strategic Marketing, Marketing Channel, Customer Insights, Social Media Strategy, Social Media Campaigns, Marketing, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Load Balancing, Firewall, Performance Testing, Web Servers, Virtual Machines, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Security Controls
Intermediate · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Storytelling, Continuous Improvement Process, Writing, Constructive Feedback, Concision, Intercultural Competence, Editing, Self-Awareness, Adaptability, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud API, Google Gemini, Google Cloud Platform, Cloud-Based Integration, Authentications, Application Programming Interface (API)
Beginner · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Serverless Computing, Go (Programming Language), Google Cloud Platform, Cloud Development, Cloud Deployment, Cloud Computing, Functional Testing, Cloud Applications, Web Servers, Cloud Storage
Beginner · Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis
Intermediate · Course · 1 - 3 Months