Sales courses can help you learn negotiation techniques, customer relationship management, sales strategy development, and effective communication skills. You can build expertise in lead generation, closing deals, and understanding buyer psychology. Many courses introduce tools like CRM software and sales analytics platforms, that support tracking performance and managing customer interactions.

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Business Process Automation, Email Marketing, Data Security, Sales Enablement, Business Process Management, Data Access, Data Management, Business Process, User Accounts, User Provisioning, Sales Process, Customer Relationship Management (CRM) Software, Dashboard, Sales Development, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
Madecraft
Skills you'll gain: Email Marketing, Copywriting, Newsletters, Business Writing, Persuasive Communication, Customer Engagement, Content Performance Analysis, Writing, Driving engagement, Storytelling, Content Creation, Marketing Analytics, Content Marketing, Communication Strategies, Blogs, Lead Generation, Target Audience, Business Metrics, Customer Retention, Marketing Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Tax Compliance, Sales Tax, Tax Management, Compliance Management, Registration, Tax Preparation, Regulatory Compliance, Billing & Invoicing, Tax Returns, Invoicing, Tax Planning, Tax, Transaction Processing, Construction Accounting, Tax Laws, Compliance Auditing, Specialized Accounting, Claims Processing, Hospitality Services, Finance
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Human Resource Strategy, Employee Training, Digital Transformation, Organizational Strategy, Employee Engagement, Supply Chain Management, E-Commerce, Customer experience strategy (CX), Supply Chain, Retail Store Operations, Brand Strategy, Talent Management, Brand Management, Branding, Retail Sales, Performance Management, Analytics
Beginner · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Closing (Sales), Recruitment, Talent Recruitment, Full Cycle Recruitment, Negotiation, Talent Acquisition, Contract Negotiation, Compensation Strategy, Human Resource Management, Business Ethics, Compensation Management, Compensation and Benefits, Compensation Analysis, Ethical Standards And Conduct, Human Resource Strategy, Workflow Management, Expectation Management, Communication Strategies, Communication, Benefits Administration
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: QuickBooks (Accounting Software), User Accounts, Vendor Relationship Management, Vendor Management, Accounting Software, Account Management, Bookkeeping, Accounting Systems, Customer Relationship Management, Accounting and Finance Software, Inventory Management System, Financial Reporting, Small Business Accounting, Financial Planning, Budgeting, Investment Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LinkedIn, Professional Networking, Blogs, Content Marketing, Customer Engagement, Content Performance Analysis, Cloud Platforms, Marketing Analytics, Collaborative Software, Content Creation, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Social Media Content, Marketing Effectiveness, Customer Relationship Building, Social Media, Social Media Marketing, Marketing
Beginner · Specialization · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Interviewing Skills, Recruitment, Compensation Strategy, Compensation and Benefits, Compensation Management, Coordination, Closing (Sales), Recruitment Strategies, Full Cycle Recruitment, Negotiation, Talent Recruitment, Professional Networking, Presentations, Talent Acquisition, Professional Development, Job Evaluation, Oral Expression, Labor Compliance, Employee Onboarding, Decision Making
Beginner · Specialization · 1 - 3 Months

University at Buffalo
Skills you'll gain: Petroleum Industry, Oil and Gas, Energy and Utilities, Safety Training, Billing, Billing & Invoicing, Safety Standards, Supply Chain, Accident Prevention, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Issue, Logistics
Beginner · Course · 1 - 4 Weeks