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Results for "customer support"


  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    I

    IBM

    IBM Systems Analyst

    Skills you'll gain: Process Modeling, Process Mapping, Business Process Modeling, Process Analysis, Business Analysis, Data Storytelling, Business Analysis Tools, Business Process Improvement, Feasibility Studies, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Business Systems Analysis, Systems Design, Communication Planning, Test Planning, Information Technology, Database Management, Agile Methodology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Salesforce CRM Administration Handbook

    Skills you'll gain: Salesforce, Data Management, Customer Relationship Management (CRM) Software, Systems Administration, Customer Relationship Management, Administration, Dashboard, Management Reporting, Business Reporting, Enterprise Application Management, User Provisioning, User Accounts, Business Software, Data Modeling, Workflow Management, Data Import/Export, Client Support, Role-Based Access Control (RBAC), Multi-Tenant Cloud Environments, Process Development

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Use AI During Calls

    Skills you'll gain: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Berklee

    The Singer Songwriter

    Skills you'll gain: Music Theory, File Management, Music, Music Performance, Musical Composition, Performing Arts, Instrumental Music, Oral Expression, Writing and Editing, Self-Awareness, Automation, Media Production, Editing, Creativity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Y

    Yonsei University

    International Marketing & Cross Industry Growth

    Skills you'll gain: Business Marketing, Hospitality Management, Peer Review, Global Marketing, Marketing, Hospitality and Food Services, Hospitality, Brand Management, B2B Sales, Customer Service, Branding, Innovation, Guest Relations, Customer experience strategy (CX), Marketing Management, Promotional Strategies, Customer Relationship Management, Diversity Marketing, Growth Strategies, Digital Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.4K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Agile Development

    Skills you'll gain: Usability Testing, Agile Product Development, Usability, User Story, Continuous Delivery, Persona Development, Agile Software Development, Sprint Planning, Peer Review, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Product Improvement, User Interface (UI), Design Thinking, Customer Analysis, Product Development, Persona (User Experience)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.9K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Think Outside the Inbox: Email Marketing

    Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, HubSpot CRM, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Atlassian

    Agile with Atlassian Jira

    Skills you'll gain: Jira (Software), Agile Methodology, Scrum (Software Development), Kanban Principles, Agile Software Development, Agile Project Management, Lean Methodologies, Backlogs, Agile Product Development, Project Management Software, Sprint Planning, User Story, Workflow Management, Project Management, Issue Tracking, Configuration Management, Query Languages, Software Versioning, Continuous Improvement Process, User Accounts

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Personalize Notifications

    Skills you'll gain: End User Training and Support, Control Panels, Collaborative Software, User Accounts, Workflow Management, Configuration Management, System Configuration, Cross Platform Development, Digital Communications

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze & Evaluate Retail Banking Operations & Compliance

    Skills you'll gain: Retail Banking, Banking, Banking Services, Customer Service, Client Services, Customer Relationship Building, Financial Regulation, Customer Retention, Customer experience strategy (CX), Payment Systems, Payment Processing, Regulatory Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Training, Risk Management Framework, Regulatory Requirements, Financial Controls, Automated Clearing House

    4.9
    Rating, 4.9 out of 5 stars
    ·
    11 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM UI/UX Designer

    Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Thinking, Agile Software Development, UI/UX Strategy, Scrum (Software Development), User Centered Design, Design Research, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, User Experience, Adobe XD, Responsible AI, Prototyping

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.9K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    IT Hardware, Networking & Troubleshooting

    Skills you'll gain: Hardware Architecture, Computer Hardware, General Networking, Network Troubleshooting, Hardware Troubleshooting, Computer Architecture, Computer Networking, OSI Models, Cloud Infrastructure, Network Administration, Wireless Networks, Networking Hardware, Local Area Networks, Virtual Machines, Virtualization, Cloud Computing, Technical Support, Cloud Deployment, Wide Area Networks, Network Security

    Mixed · Course · 1 - 4 Weeks

1…323334…439

In summary, here are 10 of our most popular customer support courses

  • IBM Systems Analyst: IBM
  • Salesforce CRM Administration Handbook: Packt
  • Use AI During Calls: Coursera
  • The Singer Songwriter: Berklee
  • International Marketing & Cross Industry Growth: Yonsei University
  • Agile Development: University of Virginia
  • Think Outside the Inbox: Email Marketing: Google
  • Agile with Atlassian Jira: Atlassian
  • Personalize Notifications : Coursera
  • Analyze & Evaluate Retail Banking Operations & Compliance: EDUCBA

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