
Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer experience strategy (CX), Customer Service, Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (333) · Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Child Welfare, Crisis Intervention, Research Methodologies, Family Support, Science and Research, Working With Children, Trauma Care, Child Development, Emergency Response, Risk Analysis, Social Sciences, Cultural Diversity, Culture, Case Studies
★ 4.8 (742) · Mixed · Course · 1 - 3 Months

The George Washington University
Skills you'll gain: Clinical Practices, Program Standards, Nurse Education, Nursing, Health Education, Communication Strategies, Medical Equipment and Technology, Constructive Feedback, Professional Development
★ 4.8 (1.2K) · Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Patient Evaluation, Gerontology, Health Policy, Program Evaluation, Geriatrics, Public Health and Disease Prevention, Preventative Care, Prenatal Care, Epidemiology, Health Equity, Maternal Health, Health Disparities, Diagnostic Tests, Public Health, Health Education, Child Health, General Medical Tests and Procedures, Laboratory Testing, Primary Care, Healthcare Ethics
★ 4.6 (406) · Beginner · Course · 1 - 3 Months

University of Florida
Skills you'll gain: Infectious Diseases, Infection Control, Epidemiology, Public Health and Disease Prevention, Preventative Care, Critical Care, Public Health, Intensive Care Medicine, Respiratory Care, Mechanical Ventilation, Socioeconomics, Patient Treatment, Mitigation, Diagnostic Tests, Immunology, Microbiology, Molecular, Cellular, and Microbiology, Laboratory Testing, Pathology, Clinical Assessment
★ 4.7 (344) · Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Goal Setting, Smart Goals, Professional Networking, Management Training And Development, Business Management, Staff Management, Leadership and Management, Operations Management, People Management, Relationship Building, Leadership Development, Business Planning, Customer Service, Organizational Leadership, Organizational Strategy, Leadership
★ 4.6 (4K) · Mixed · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Social Impact, Socioeconomics, Social Justice, Sustainable Development, Community Organizing, Environmental Issue, Health Disparities, Social Sciences, Philanthropy, Climate Change Programs, Sustainable Systems, Social Determinants Of Health, Community Development, Advocacy, Public Health and Disease Prevention, Health Care, Economic Development, Sociology, Public Health, Environment and Resource Management
★ 4.7 (279) · Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Advocacy, Health Systems, Health Policy, Health Care Administration, Community Health, Policy Development, Primary Care, Health Care, Public Health, Health Administration, Healthcare Industry Knowledge, Community Organizing, Health Disparities, Systems Thinking, Policy Analysis, Governance, Training Programs, Pharmaceuticals, Education and Training
★ 4.6 (355) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Insurance, Insurance Policies, Risk Management, Risk Management Framework, Asset Protection, Underwriting, Long Term Care, Actuarial Science, Risk Mitigation, Economics, Loss Prevention, Wealth Management, Disabilities, Financial Services, Risk Analysis, Financial Planning, Property Management, Human Capital, Property and Real Estate, Behavioral Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixed · Course · 1 - 4 Weeks

The University of Tokyo
Skills you'll gain: Healthcare Ethics, Hospice, Ethical Standards And Conduct, Medical Practices and Procedures, Patient Advocacy, Patient-centered Care, Informed Consent, Patient Communication, Public Health, Obstetrics And Gynecology, Maternal Health, Discussion Facilitation, Cultural Sensitivity, Social Justice, Cultural Diversity, Family Law
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Sports Medicine, Exercise Therapy, Physical Therapy, Injury Prevention, Athletic Training, Exercise Science, Preventative Care, Health Education, Pain Management, Health Assessment, Rehabilitation, Cardiology, Orthopedics, Risk Management, Oncology
★ 4.7 (808) · Beginner · Course · 1 - 3 Months