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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Orchestrating the Cloud with Kubernetes (Azure)

    Skills you'll gain: Kubernetes, Docker (Software), Microservices, Application Deployment, Cloud Deployment, Containerization, Cloud Computing, Google Cloud Platform, Network Analysis

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AZ-800: Windows Server Hybrid Core Administration

    Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Virtual Networking, Cloud Platforms, Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Data Storage Technologies, Windows PowerShell, Network Infrastructure, Cloud Storage

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing Cisco MPLS

    Skills you'll gain: Multiprotocol Label Switching, Network Planning And Design, Virtual Private Networks (VPN), Network Troubleshooting, Routing Protocols, Border Gateway Protocol, Network Engineering, Computer Networking, Network Administration, Open Shortest Path First (OSPF), Network Routers, Wide Area Networks, Network Monitoring, Network Routing, TCP/IP, Network Performance Management, Network Protocols, Service Level Agreement, Service Level, Network Architecture

    Beginner · Specialization · 3 - 6 Months

  • G

    Google Cloud

    Looker Studio Pro Essentials - Español

    Skills you'll gain: Collaborative Software, Looker (Software), Data Visualization, Data Presentation, User Accounts, Security Controls, Scheduling, Authorization (Computing), Management Reporting, Customer Support, Administration, Data Sharing, Auditing

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Microsoft Azure for ASP.NET Core

    Skills you'll gain: Microsoft Azure, Serverless Computing, Azure Active Directory, ASP.NET, Virtual Machines, Windows PowerShell, Cloud Computing, Cloud Services, OAuth, .NET Framework, Infrastructure As A Service (IaaS), Authentications, Data Storage Technologies, Cloud Storage, Databases, Bash (Scripting Language), Cloud Applications, C# (Programming Language), Application Deployment, Identity and Access Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Databases and Migration

    Skills you'll gain: Amazon DynamoDB, Amazon Redshift, Database Management, Operational Databases, Transaction Processing, Data Migration, Amazon Elastic Compute Cloud, NoSQL, Redis, Relational Databases, Data Warehousing, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Architecting with Google Kubernetes 한국어

    Skills you'll gain: Kubernetes, CI/CD, Cloud-Native Computing, Google Cloud Platform, Containerization, Application Deployment, Continuous Deployment, Cloud Deployment, Cloud Infrastructure, Cloud Services, Cloud Computing Architecture, Load Balancing, Cloud Applications, Scalability, Data Persistence, Continuous Integration, Docker (Software), Cloud Computing, Cloud Storage, YAML

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Hybrid Cloud Multi-Cluster with Anthos en Français

    Skills you'll gain: Kubernetes, Hybrid Cloud Computing, Multi-Cloud, Istio, Cloud-Native Computing, Google Cloud Platform, Cloud Computing Architecture, Configuration Management, Microservices, Git (Version Control System), Service Management

    Advanced · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Check Point: Next-Gen Data Center Security CloudGuard for Google Cloud

    Skills you'll gain: Google Cloud Platform, Cloud Security, Cloud Computing, Cloud Deployment, Public Cloud, Cloud Infrastructure, Cloud Management, Firewall, Security Management, Identity and Access Management, Network Security, Network Administration, Cloud Storage, General Networking

    Intermediate · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Build AI Agents with Practical App Design

    Skills you'll gain: AI Workflows, Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Managing Network Traffic with QoS

    Skills you'll gain: Network Performance Management, Wide Area Networks, TCP/IP, Network Routing, Network Monitoring, Network Administration, Network Infrastructure, Network Protocols, Telecommunications, Service Level, System Configuration

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IE Business School

    Network Externalities, Platform Markets and Sharing

    Skills you'll gain: Market Dynamics, Economics, Telecommunications, Market Analysis, Consumer Behaviour, Market Trend, Network Analysis, Business Modeling, Entrepreneurship, Business Strategy, Corporate Strategy

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Orchestrating the Cloud with Kubernetes (Azure): Google Cloud
  • AZ-800: Windows Server Hybrid Core Administration: Packt
  • Implementing Cisco MPLS: Cisco Learning and Certifications
  • Looker Studio Pro Essentials - Español: Google Cloud
  • Microsoft Azure for ASP.NET Core: Packt
  • AWS: Databases and Migration: Whizlabs
  • Architecting with Google Kubernetes 한국어: Google Cloud
  • Hybrid Cloud Multi-Cluster with Anthos en Français: Google Cloud
  • Check Point: Next-Gen Data Center Security CloudGuard for Google Cloud: Google Cloud
  • Build AI Agents with Practical App Design: LearnQuest

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Social Media Marketing (9)
Brand Management (7)

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