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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Migrate Existing Prometheus Monitoring Workloads to Google Cloud

    Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Cloud Management, Google Cloud Platform, Kubernetes

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Analyzing Billing Data with BigQuery

    Skills you'll gain: Big Data, Data Import/Export, Data Analysis, Analytics, Google Cloud Platform, Query Languages, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Setting up a Private Kubernetes Cluster

    Skills you'll gain: Kubernetes, Google Cloud Platform, Network Security, Cloud Infrastructure, Cloud Platforms, Virtual Networking, Infrastructure Security, Cloud Computing

    Intermediate · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Hands-on with MS Teams

    Skills you'll gain: Group Policy, Microsoft Azure, Compliance Management, User Accounts, System Monitoring, System Configuration, Remote Access Systems, Event Monitoring, Configuration Management, Legal Technology, Live Streaming, Data Security

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Alberta

    캡스톤 : 소프트웨어 제품 관리 실전 프로젝트

    Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Integrando DevOps con Azure App Service

    Skills you'll gain: Azure DevOps, Azure DevOps Pipelines, System Monitoring, Application Deployment, DevOps, Cloud Deployment, Microsoft Azure, Platform As A Service (PaaS), Software Development, GitHub

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    W

    Whizlabs

    Google Workspace: Advanced Administration & Security

    Skills you'll gain: Gmail, Authorization (Computing), Google Workspace, Email Security, Data Governance, Cloud Security, Identity and Access Management, Document Management, Data Management, File Management, Enterprise Application Management, User Provisioning, Data Security, Security Assertion Markup Language (SAML), Single Sign-On (SSO), Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Developing Solutions for Microsoft Azure (AZ-204)

    Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Applications, Cloud Development, Application Deployment, Redis, Active Directory, Cloud Computing, Serverless Computing, Application Performance Management, Cloud Storage, NoSQL, Key Management, Cloud Security, Scalability

    Intermediate · Course · 3 - 6 Months

  • G

    Google Cloud

    Visualize the 10,000 Bitcoin Pizza Transaction Using BigQuery and AI Notebooks

    Skills you'll gain: Google Cloud Platform, Transaction Processing, Big Data, Interactive Data Visualization, Blockchain, Data Visualization Software, Data Cleansing, Data Processing, Data Transformation, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    B

    Board Infinity

    Introduction to Hibernate

    Skills you'll gain: Object-Relational Mapping, Database Design

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Examining BigQuery Billing Data in Google Sheets

    Skills you'll gain: Google Sheets, Data Sharing, Google Cloud Platform, Spreadsheet Software, Big Data, Data Import/Export, Data Analysis, Real Time Data, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Platform as a Service - Bachelor's

    Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Cloud Platforms, Cloud Services, Information Management, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Infrastructure, Cloud Solutions, Cloud Development, Cloud Deployment, Application Deployment, Database Administration, Database Management, DevOps, Microservices, Scalability

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Migrate Existing Prometheus Monitoring Workloads to Google Cloud: Google Cloud
  • Analyzing Billing Data with BigQuery: Google Cloud
  • Setting up a Private Kubernetes Cluster: Google Cloud
  • Hands-on with MS Teams: Packt
  • 캡스톤 : 소프트웨어 제품 관리 실전 프로젝트: University of Alberta
  • Integrando DevOps con Azure App Service: Coursera
  • Google Workspace: Advanced Administration & Security: Whizlabs
  • Developing Solutions for Microsoft Azure (AZ-204): Packt
  • Visualize the 10,000 Bitcoin Pizza Transaction Using BigQuery and AI Notebooks: Google Cloud
  • Introduction to Hibernate: Board Infinity

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