Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Development Environment, Google Cloud Platform, Cloud Computing, Software Development, Software Installation, Virtual Machines, Cloud Infrastructure, Remote Access Systems, Verification And Validation
Beginner · Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Data-Driven Decision-Making, Customer Relationship Management (CRM) Software, Dashboard, Business Analytics, Business Reporting, Forecasting, Key Performance Indicators (KPIs), Sales, Sales Management, Sales Process, Marketing Analytics, Customer Engagement, Goal Setting, Customer Data Management
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: MongoDB, Redis, NoSQL, Database Management Systems, Database Systems, Operational Databases, Databases, Data Store, Amazon DynamoDB, Relational Databases, Database Design, Apache Kafka, Database Management, SQL, Distributed Computing, Databricks, Big Data, Data Architecture, Data Modeling, Cloud Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS Kinesis, Amazon Web Services, Real Time Data, Extract, Transform, Load, Data Processing, Dashboard, Full-Stack Web Development, Mobile Development Tools, Event-Driven Programming, Business Intelligence, Data Visualization
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Roadmaps, Agile Product Development, Backlogs, DevOps, Lean Methodologies, Analytics, Agile Methodology, Agile Project Management, Data-Driven Decision-Making, Product Management, Operational Efficiency, Risk Management, Data Science, Product Development, Innovation, Product Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Infrastructure, Cloud Services, Azure DevOps, Cloud Computing, Azure DevOps Pipelines, Microsoft Azure, CI/CD, Cloud Deployment, Continuous Deployment, Continuous Delivery, Continuous Integration, Application Performance Management, Application Deployment, Full-Stack Web Development, Node.JS, Platform As A Service (PaaS)
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Software Development Life Cycle, Software Development, Software Engineering, Maintainability, Systems Architecture, Service Oriented Architecture, Technical Design, Web Services, Model View Controller, Event-Driven Programming
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Data Modeling, Dashboard, Database Design, Performance Tuning, Exploratory Data Analysis, Data Integration, SQL, Integrated Development Environments, Git (Version Control System)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: .NET Framework, Machine Learning Algorithms, Model Deployment, Machine Learning, AI Enablement, Artificial Intelligence, Microsoft Copilot, Generative AI, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Microsoft Azure, MLOps (Machine Learning Operations), C# (Programming Language), Microsoft Visual Studio, Development Environment, Microsoft Development Tools, Responsible AI, Model Evaluation, Computer Vision
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Applications, Serverless Computing, Cloud Management, Cloud Development, Cloud Deployment, Cloud Computing, Application Deployment, CI/CD, Continuous Deployment, Google Cloud Platform, Application Development, Python Programming
Beginner · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: React Native, User Interface and User Experience (UI/UX) Design, UI Components, Mobile Development, Unit Testing, Software Testing, Authentications, Debugging, iOS Development, Android (Operating System), Mobile Security, Frontend Performance, Mobile Development Tools, Animations, Application Security, Performance Tuning
Intermediate · Course · 1 - 4 Weeks