Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.
Skills you'll gain: Competitive Analysis, Business Development, Data-Driven Decision-Making, Generative AI, Market Opportunities, Market Analysis, Market Research, Trend Analysis, Business Intelligence, Business Strategy, Sustainable Business, Forecasting, Strategic Planning
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Roadmaps, Agile Product Development, Backlogs, DevOps, Lean Methodologies, Analytics, Agile Methodology, Agile Project Management, Data-Driven Decision-Making, Product Management, Operational Efficiency, Risk Management, Data Science, Product Development, Innovation, Product Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Strategy, Online Advertising, Customer Insights, Paid media, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Dubai College of Tourism
Skills you'll gain: International Relations, Sustainable Development, Event Planning, Culture, Social Impact, Event Management, Hospitality, Cultural Diversity, Sustainability Standards, Corporate Sustainability, Experience Design, Collaboration, Environment and Resource Management, Business Transformation, Crisis Management, Innovation, Economic Development
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Responsible AI, MLOps (Machine Learning Operations), Model Deployment, Jenkins, AI Security, Applied Machine Learning, Java, Continuous Deployment, Federated Learning, Artificial Intelligence, Machine Learning, Spring Framework, Application Deployment, Reinforcement Learning, Spring Boot, Enterprise Application Management
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, Project Design, Training Programs, AI Enablement, Artificial Intelligence, Brainstorming, Marketing Analytics, Personalized Service, Content Creation
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Cloud Security, Role-Based Access Control (RBAC), Secure Coding, Application Security, Service Management, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Brute-force attacks, Cyber Security Assessment, Intrusion Detection and Prevention, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Deployment, Amazon CloudWatch, Amazon S3, Databases, Cloud Computing, AWS CloudFormation, Relational Databases, Public Cloud, Cloud Computing Architecture, Amazon DynamoDB, Database Architecture and Administration, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Cloud Storage
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: OpenAI API, Embeddings, Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Text Mining, Python Programming, Data Analysis, Data Manipulation
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Key Management, Encryption, Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Security, Event Monitoring, Continuous Monitoring, Security Information and Event Management (SIEM), Data Security, Advanced Encryption Standard (AES), System Monitoring, Amazon S3, Incident Response
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Natural Language Processing, LLM Application, Generative AI, Text Mining, Performance Tuning, Cloud API, Application Development, Application Programming Interface (API), Artificial Intelligence, Systems Integration, Responsible AI, Data Ethics, Internet Of Things, Analysis, Big Data, Analytics, Scalability
Intermediate · Course · 1 - 4 Weeks