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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
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    A

    AI Business School

    Practical AI and prompting for marketing professionals

    Skills you'll gain: Prompt Engineering, Generative AI, Project Design, Training Programs, AI Enablement, Artificial Intelligence, Brainstorming, Marketing Analytics, Personalized Service, Content Creation

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Ethical Hacking: Meterpreter, DNS & ICMP Attacks

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Exploitation techniques, Brute-force attacks, Cyber Security Assessment, Intrusion Detection and Prevention, Network Security, Remote Access Systems, Network Protocols, Command-Line Interface, Network Analysis

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Cloud DNS: Traffic Steering using Geolocation Policy

    Skills you'll gain: Cloud Management, Cloud Computing, Network Routing, Geographic Information Systems, Virtual Machines, Google Cloud Platform, Virtual Networking, Network Architecture

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Troubleshooting and Solving Data Join Pitfalls

    Skills you'll gain: Big Data, Data Cleansing, Exploratory Data Analysis, Google Analytics, Data Integration, Data Manipulation, SQL, Database Administration

    Beginner · Project · Less Than 2 Hours

  • Status: Preview
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    B

    Board Infinity

    Learn About Cohere SDKs and APIs

    Skills you'll gain: Natural Language Processing, LLM Application, Generative AI, Text Mining, Performance Tuning, Cloud API, Application Development, Application Programming Interface (API), Artificial Intelligence, Systems Integration, Responsible AI, Data Ethics, Internet Of Things, Analysis, Big Data, Analytics, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    AZ-140: Microsoft Azure Virtual Desktop

    Skills you'll gain: Azure Active Directory, Identity and Access Management, Microsoft Azure, Disaster Recovery, Virtual Machines, Active Directory, Role-Based Access Control (RBAC), Virtual Networking, Virtualization and Virtual Machines, Application Deployment, Cloud Security, Cloud Infrastructure, User Accounts, Multi-Factor Authentication, System Monitoring, Cloud Storage, Automation

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    J

    Johns Hopkins University

    Nouvelles approches pour mesurer la santé de la population

    Skills you'll gain: Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Health Informatics, Sampling (Statistics), Health Disparities, Health Assessment, Health Information Management, Data Integration, Electronic Medical Record System, Continuous Monitoring, Information Systems

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    W

    Whizlabs

    AWS: Managed AI Services

    Skills you'll gain: AI Personalization, Fraud detection, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Amazon Web Services, Natural Language Processing, AI Workflows, Applied Machine Learning, Text Mining, Unstructured Data, Document Management, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    E

    EDUCBA

    Website and Database Migration to Azure Platform

    Skills you'll gain: Microsoft Azure, Data Migration, Cloud Deployment, Microsoft SQL Servers, Cloud Applications, Performance Tuning, Cloud Management, Platform As A Service (PaaS), Web Applications, System Configuration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

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    U

    University of Maryland, College Park

    Generating Vision: Long-Term Ideas to Motivate Stakeholders

    Skills you'll gain: Forecasting, Strategic Leadership, Product Roadmaps, Business Strategy, Innovation, Brainstorming, Organizational Strategy, Strategic Communication, Leadership, Employee Retention, Stakeholder Engagement, Employee Engagement

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Securing Google Cloud Compute with Prisma Cloud

    Skills you'll gain: Cloud Security, Infrastructure Security, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Cloud Computing, Threat Management

    Advanced · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Deploying & Managing Active Directory in Hybrid Environments

    Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Windows Servers, Windows PowerShell, Microsoft Azure, Identity and Access Management, Cloud-Based Integration, Authentications, Configuration Management

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Practical AI and prompting for marketing professionals: AI Business School
  • Ethical Hacking: Meterpreter, DNS & ICMP Attacks: EDUCBA
  • Cloud DNS: Traffic Steering using Geolocation Policy: Google Cloud
  • Troubleshooting and Solving Data Join Pitfalls: Google Cloud
  • Learn About Cohere SDKs and APIs: Board Infinity
  • AZ-140: Microsoft Azure Virtual Desktop: Packt
  • Nouvelles approches pour mesurer la santé de la population: Johns Hopkins University
  • AWS: Managed AI Services: Whizlabs
  • Website and Database Migration to Azure Platform: EDUCBA
  • Generating Vision: Long-Term Ideas to Motivate Stakeholders: University of Maryland, College Park

Skills you can learn in Marketing

Market (economics) (28)
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Plan (11)
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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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