• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Succeed with Customers

    Skills you'll gain: Marketing Planning, Selling Techniques, Customer experience strategy (CX), Customer Engagement, Value Propositions, Strategic Marketing, Customer Analysis, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Customer experience improvement, Communication, Marketing, Target Audience, Team Building, Marketing Communications, Market Research, Customer Support

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Sungkyunkwan University

    Let's Learn Useful Korean Expressions

    Skills you'll gain: Grammar, Language Learning, Language Competency, Vocabulary, Oral Comprehension

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Crea un mapa mental interactivo usando Canva

    Skills you'll gain: Canva (Software), Team Oriented, Collaborative Software, Data Visualization, Visual Storytelling, Brainstorming, Diagram Design, Interactive Design, Communication Planning, Multimedia, Design Elements And Principles, Digital Publishing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    I

    Illinois Tech

    Operating System Virtualization - Bachelor's

    Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Virtual Machines, Data Storage, Virtual Networking, Data Storage Technologies, vSphere DRS & HA, Networking Hardware, Computing Platforms, Network Architecture, Infrastructure Architecture, IT Infrastructure, End User Training and Support, Capacity Management, Data Centers, Memory Management, Network Switches, Desktop Support, Endpoint Security, Computer Hardware

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Marketing Teams

    Skills you'll gain: Collaborative Software, Marketing Operations, Ideation, Innovation, Decision Intelligence, Marketing Management, Team Management, Team Building, Project Management, Team Oriented, Team Collaboration, Internal Communications, Cross-Functional Collaboration, Content Creation, Leadership Development, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Driven Decision Making

    Skills you'll gain: Statistical Hypothesis Testing, Correlation Analysis, Statistical Analysis, Statistical Software, Statistical Programming, Statistical Methods, Probability & Statistics, Statistical Visualization, Analysis, Data Analysis, R (Software), Data Visualization, R Programming, Statistics, Statistical Inference, Variance Analysis, Sampling (Statistics)

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Trees, SVM and Unsupervised Learning

    Skills you'll gain: Model Evaluation, Applied Machine Learning, Unsupervised Learning, Decision Tree Learning, Artificial Neural Networks, Machine Learning Methods, Classification Algorithms, Supervised Learning, Statistical Machine Learning, Machine Learning Algorithms, Random Forest Algorithm, Predictive Modeling, Applied Mathematics, Dimensionality Reduction, Statistics

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Immersify

    Comfort & Care: Pain, Nutrition, Hydration Assessments

    Skills you'll gain: Pain Management, Patient Communication, Patient Assistance, Clinical Nutrition, Nutrition and Diet, Patient Education and Support, Patient Evaluation, Direct Patient Care, Health Assessment, Nutrition Education, Communication, Clinical Experience, Health Care, Healthcare Ethics, Patient Safety, Health And Safety Standards, Healthcare Industry Knowledge, Critical Thinking and Problem Solving, Decision Making, Critical Thinking

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    CNNs with TensorFlow: Basics of Machine Learning

    Skills you'll gain: Tensorflow, Convolutional Neural Networks, Keras (Neural Network Library), Matplotlib, Plot (Graphics), Artificial Neural Networks, Image Analysis, Deep Learning, Applied Machine Learning, Python Programming, Model Training, Model Evaluation, Model Optimization, Adaptability, Problem Solving

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Networking Fundamentals

    Skills you'll gain: Networking Hardware, General Networking, Network Infrastructure, Local Area Networks, OSI Models, Network Protocols, Network Support, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Architecture, Computer Networking, Network Planning And Design, Wireless Networks, Network Security, Network Switches, Virtual Local Area Network (VLAN)

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    How to optimize your Instagram Business Profile

    Skills you'll gain: Instagram, Content Scheduling, Facebook, Social Media Content, Content Strategy, Social Media, Social Media Management, Social Media Marketing, Social Media Campaigns, Target Audience, Branding

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Animated Storytelling: Emotive Animation in Procreate Dreams

    Skills you'll gain: Storyboarding, Animations, Storytelling, Musical Composition, Visual Storytelling, Video Production

    Beginner · Course · 1 - 4 Weeks

1…328329330…625

In summary, here are 10 of our most popular help desk support courses

  • Succeed with Customers: Harvard Business Review
  • Let's Learn Useful Korean Expressions: Sungkyunkwan University
  • Crea un mapa mental interactivo usando Canva: Coursera
  • Operating System Virtualization - Bachelor's: Illinois Tech
  • GenAI for Marketing Teams: Coursera
  • Data Driven Decision Making: University of Colorado Boulder
  • Trees, SVM and Unsupervised Learning: University of Colorado Boulder
  • Comfort & Care: Pain, Nutrition, Hydration Assessments: Immersify
  • CNNs with TensorFlow: Basics of Machine Learning: Coursera
  • Networking Fundamentals: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok