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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    App Engine: Qwik Start - Python

    Skills you'll gain: Google App Engine, Cloud Deployment, Application Deployment, Cloud Applications, Google Cloud Platform, Cloud Development, Platform As A Service (PaaS), Application Development, DevOps

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera

    Find the Best in your Budget with Upwork

    Skills you'll gain: User Accounts, Subcontracting, Account Management, Communication, Interpersonal Communications, Recruitment, Talent Recruitment, Project Scoping, Talent Acquisition, Entrepreneurship

    Intermediate · Guided Project · Less Than 2 Hours

  • M

    Microsoft

    Practical AI Strategy and Azure Service Selection

    Skills you'll gain: AI Product Strategy, AI Enablement, Microsoft Azure, Decision Intelligence, AI literacy, Discussion Facilitation, Governance, Artificial Intelligence, Responsible AI, Decision Making, Model Deployment, Model Evaluation, Governance Risk Management and Compliance, Business Priorities, Business Requirements, Feasibility Studies, Requirements Analysis, Cost Management

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • B

    Board Infinity

    Operationalizing No-Code AI with Zapier - Automation & Plans

    Skills you'll gain: Make.com, AI Workflows, Microsoft Power Automate/Flow, Agentic Workflows, Business Process Automation, Generative AI Agents, Process Flow Diagrams, No-Code Development, AI Orchestration, Agentic systems, Process Mapping, Business Workflow Analysis, Process Design, Workflow Management, Automation, Process Improvement, Process Optimization, Continuous Improvement Process, Operational Efficiency, IT Automation

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Agentes de IA generativa: transforme sua organização

    Skills you'll gain: Generative AI Agents, Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, Customer experience improvement, Agentic Workflows, AI Orchestration, Google Cloud Platform, Agentic systems, Large Language Modeling, Organizational Strategy, AI Integrations, Tool Calling, Customer Insights, Organizational Change, Innovation, Customer Engagement

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    EDUCBA

    NCFM Banking Credit and Investment Skills

    Skills you'll gain: Banking Services, Lending and Underwriting, Commercial Banking, General Lending, Bank Regulations, Deposit Accounts, Banking, Loans, Consumer Lending, Retail Banking, Investments, Loan Origination, Payment Systems, Financial Inclusion, Financial Market, Customer Relationship Management, Investment Management, Wealth Management, Credit Risk, Tax Management

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    Edureka

    Database Design and Operational Business Intelligence

    Skills you'll gain: Database Development, Database Management, Data Presentation, Database Systems, Dashboard Creation, Query Languages, Data Transformation, Data Manipulation

    Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • G

    Google Cloud

    De-identifying DICOM Data with the Healthcare API

    Skills you'll gain: Cloud API, Google Cloud Platform, Data Store, Medical Privacy, Application Programming Interface (API), Health Informatics, Health Information Management and Medical Records, Health Information Management, Health Technology, Data Import/Export, Cloud Computing, Data Security, Medical Imaging

    4.3 stars, 6 reviews, Intermediate, Project, Less Than 2 Hours

    ★ 4.3 (6) · Intermediate · Project · Less Than 2 Hours

  • E

    Eindhoven University of Technology

    MaaS: Adoption and Use

    Skills you'll gain: Case Studies, Service Design, Transportation Operations, Policy Analysis, Feasibility Studies, Sustainable Development, Data Collection, Driving engagement, Customer Analysis, Surveys, Research Methodologies, Market Opportunities, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • L

    Logical Operations

    Microsoft Windows 11 (with Copilot): Apps and the Web

    Skills you'll gain: Microsoft Copilot, Cloud Applications, Microsoft Windows, Cloud Services, Cloud Storage, Cloud-Based Integration, Software Installation, Web Applications, AI literacy, AI Enablement, Operating Systems, User Interface (UI), File Management

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • W

    Whizlabs

    AWS: Feature Engineering Data Transformation & Integrity

    Skills you'll gain: Feature Engineering, Data Preprocessing, Data Cleansing, Apache Spark, Extract, Transform, Load, Data Processing, Data Pipelines, Data Transformation, Amazon Web Services, Data Wrangling, Responsible AI, Data Quality, Data Integrity, Data Validation, Model Training, Personally Identifiable Information

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Core generative models and techniques

    Skills you'll gain: Generative AI, Generative Model Architectures, MLOps (Machine Learning Operations), Generative Adversarial Networks (GANs), Model Deployment, Model Evaluation, Microsoft Azure, Model Training, PyTorch (Machine Learning Library), Deep Learning, Time Series Analysis and Forecasting, Tensorflow, Image Analysis, Forecasting, Prototyping

    Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…329330331…514

In summary, here are 10 of our most popular customer service courses

  • App Engine: Qwik Start - Python: Google Cloud
  • Find the Best in your Budget with Upwork: Coursera
  • Practical AI Strategy and Azure Service Selection: Microsoft
  • Operationalizing No-Code AI with Zapier - Automation & Plans: Board Infinity
  • Agentes de IA generativa: transforme sua organização: Google Cloud
  • NCFM Banking Credit and Investment Skills: EDUCBA
  • Database Design and Operational Business Intelligence: Edureka
  • De-identifying DICOM Data with the Healthcare API: Google Cloud
  • MaaS: Adoption and Use: Eindhoven University of Technology
  • Microsoft Windows 11 (with Copilot): Apps and the Web: Logical Operations

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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