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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    BigQuery Fundamentals for Redshift Professionals

    Skills you'll gain: Amazon Redshift, SQL, Identity and Access Management, Query Languages, Google Cloud Platform, Database Design, Database Management, Data Import/Export, Extract, Transform, Load, Data Warehousing, Data Integration, Data Architecture, Data Modeling

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Get Ready to Sell: Guided Projects and Portfolio Development

    Skills you'll gain: Sales Process, Sales Development, Sales, Sales Management, Sales Strategy, General Sales Practices, Customer Relationship Management (CRM) Software, Sales Presentation, Sales Pipelines, Customer Relationship Management, Interviewing Skills, Prospecting and Qualification, Portfolio Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Foundation Certified System Administrator (LFCS): Unit 9

    Skills you'll gain: Linux Administration, Linux, Linux Servers, Linux Commands, Operating System Administration, User Acceptance Testing (UAT), Systems Administration, System Testing, Command-Line Interface, System Configuration, Service Management, User Accounts, File Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Fluent Assertion

    Skills you'll gain: .NET Framework, Testability, Maintainability, Unit Testing, Test Case, Integration Testing, Test Tools, Software Testing, Microsoft Visual Studio

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Set Up and Configure a Cloud Environment in Google Cloud - Azure: Challenge Lab

    Skills you'll gain: Google Cloud Platform, Kubernetes, Debugging, Cloud Infrastructure, Cloud Computing, Cloud Engineering, System Configuration, Network Troubleshooting, Problem Management

    Intermediate · Project · Less Than 2 Hours

  • G

    Google Cloud

    Export Data from Google Earth Engine to BigQuery

    Skills you'll gain: Looker (Software), Spatial Data Analysis, Data Import/Export, Data Visualization, Query Languages, Data Integration, Data Mapping, Big Data, Geographic Information Systems

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Create an Internal Load Balancer

    Skills you'll gain: Cloud Infrastructure, Cloud Management, Cloud Computing, Firewall, Load Balancing, Network Routing, Servers, Virtual Networking, Google Cloud Platform, Network Security

    Intermediate · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Azure ML: Explore & Configure the Machine Learning Workspace

    Skills you'll gain: Statistical Modeling, Microsoft Azure, Statistical Methods, Data Science, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, MLOps (Machine Learning Operations), Azure Synapse Analytics, Cloud Computing, Data Preprocessing, Data Management, Model Deployment, Model Evaluation, Development Environment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Data Storytelling for Investors and Financial Advisors

    Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Data Flow Diagrams (DFDs), Matplotlib, Analysis, Seaborn, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    AI-Powered Decision Intelligence

    Skills you'll gain: Responsible AI, Data Storytelling, AI Workflows, Data Presentation, AI Enablement, Predictive Modeling, Decision Support Systems, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Decision Making, Business Analytics, Agentic systems, MLOps (Machine Learning Operations), Forecasting, Predictive Analytics, Scikit Learn (Machine Learning Library), Machine Learning, Data Security, Text Mining

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Trust and Security with Google Cloud - Español

    Skills you'll gain: Cloud Security, Data Security, Cybersecurity, Cloud Computing, Encryption, Network Security, Google Cloud Platform, Authorization (Computing), Authentications, Threat Detection, Data Storage, Identity and Access Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Building Smart Chatbots with LangChain

    Skills you'll gain: LangChain, Prompt Engineering, LLM Application, AI Workflows, Generative AI Agents, Front-End Web Development, Context Management, Data Integration, Application Deployment

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • BigQuery Fundamentals for Redshift Professionals: Google Cloud
  • Get Ready to Sell: Guided Projects and Portfolio Development: Zoho Corporation
  • Linux Foundation Certified System Administrator (LFCS): Unit 9: Pearson
  • Fluent Assertion: Board Infinity
  • Set Up and Configure a Cloud Environment in Google Cloud - Azure: Challenge Lab: Google Cloud
  • Export Data from Google Earth Engine to BigQuery: Google Cloud
  • Create an Internal Load Balancer: Google Cloud
  • Azure ML: Explore & Configure the Machine Learning Workspace: Whizlabs
  • Data Storytelling for Investors and Financial Advisors: Starweaver
  • AI-Powered Decision Intelligence: Edureka

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