Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Cryptography, Encryption, Cloud Security, Cyber Security Assessment, Data Encryption Standard, Cloud Computing, Advanced Encryption Standard (AES), Data Security, Public Key Infrastructure
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Real Time Data, Serverless Computing, Cloud Applications, Virtual Machines, Cloud Computing Architecture, Microservices, Event-Driven Programming, Solution Architecture, Infrastructure As A Service (IaaS), Cloud Services, Containerization, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Looker (Software), Load Balancing, Dataflow, Kubernetes, Network Architecture, Data Migration, Data Infrastructure, Network Troubleshooting, Cloud Security, Network Monitoring, Cloud Applications, Virtual Networking, Cloud Storage, Cloud Infrastructure, Cloud Computing, Infrastructure as Code (IaC), Scalability, Key Management
Advanced · Specialization · 1 - 3 Months

Illinois Tech
Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Development, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation
Build toward a degree
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Lakes, Data Access, Query Languages, Google Cloud Platform, Big Data, Identity and Access Management, Cloud Storage, Data Integration, Data Management, Database Development
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cloud Hosting, Cloud Infrastructure, Cloud Services, Cloud Storage, Frontend Performance, Database Management, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Brand Awareness, Advertising, Online Advertising, Marketing Materials, Social Media Campaigns, Social Media Marketing, Social Media, Content Creation, Marketing Design, Branding, Graphic and Visual Design, Content Marketing, Customer Engagement, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours