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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Pearson

    Certified Ethical Hacker (CEH): Unit 7

    Skills you'll gain: Cryptography, Encryption, Cloud Security, Cyber Security Assessment, Data Encryption Standard, Cloud Computing, Advanced Encryption Standard (AES), Data Security, Public Key Infrastructure

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    Enterprise Automation and Advanced Use Cases with Ansible

    Skills you'll gain: Ansible, IT Automation, Enterprise Architecture, DevSecOps, CI/CD, Automation, Hardening, Enterprise Security, Devops Tools, Infrastructure as Code (IaC), Patch Management, Cloud Infrastructure, Vulnerability Scanning, Role-Based Access Control (RBAC), Configuration Management, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Whizlabs

    Azure Compute and Application Architecture Solutions

    Skills you'll gain: Microsoft Azure, Real Time Data, Serverless Computing, Cloud Applications, Virtual Machines, Cloud Computing Architecture, Microservices, Event-Driven Programming, Solution Architecture, Infrastructure As A Service (IaaS), Cloud Services, Containerization, Application Programming Interface (API)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Platform Product Development

    Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Sales Foundations 101: Core Techniques for Success

    Skills you'll gain: Sales Enablement, Sales Management, Sales, Customer Analysis, Governance, Sales Strategy, General Sales Practices, Talent Management, Competitive Analysis, Marketing, Sales Operations, Target Market, Selling Techniques, Verbal Communication Skills, Persuasive Communication, Sales Training, Oral Expression, Market Share, Sales Process, Business

    Beginner · Specialization · 1 - 3 Months

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    Whizlabs

    Exam Prep: Google Certified Professional Cloud Architect

    Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Looker (Software), Load Balancing, Dataflow, Kubernetes, Network Architecture, Data Migration, Data Infrastructure, Network Troubleshooting, Cloud Security, Network Monitoring, Cloud Applications, Virtual Networking, Cloud Storage, Cloud Infrastructure, Cloud Computing, Infrastructure as Code (IaC), Scalability, Key Management

    Advanced · Specialization · 1 - 3 Months

  • Status: Preview
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    I

    Illinois Tech

    Cloud: Software as a Service - Bachelor's

    Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Development, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    BigLake: Qwik Start

    Skills you'll gain: Data Lakes, Data Access, Query Languages, Google Cloud Platform, Big Data, Identity and Access Management, Cloud Storage, Data Integration, Data Management, Database Development

    Beginner · Project · Less Than 2 Hours

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    Packt

    AWS Core Services and Cloud Foundations

    Skills you'll gain: Cloud Hosting, Cloud Infrastructure, Cloud Services, Cloud Storage, Frontend Performance, Database Management, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    MS Teams – Getting Started and Team Management

    Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    D

    Dubai College of Tourism

    Travel Agency Fundamentals

    Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Créer des visuels Facebook avec PicMonkey pour entreprises

    Skills you'll gain: Facebook, Brand Awareness, Advertising, Online Advertising, Marketing Materials, Social Media Campaigns, Social Media Marketing, Social Media, Content Creation, Marketing Design, Branding, Graphic and Visual Design, Content Marketing, Customer Engagement, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer service courses

  • Certified Ethical Hacker (CEH): Unit 7: Pearson
  • Enterprise Automation and Advanced Use Cases with Ansible: Board Infinity
  • Azure Compute and Application Architecture Solutions: Whizlabs
  • Platform Product Development: University of Maryland, College Park
  • Sales Foundations 101: Core Techniques for Success: EDUCBA
  • Exam Prep: Google Certified Professional Cloud Architect: Whizlabs
  • Cloud: Software as a Service - Bachelor's: Illinois Tech
  • BigLake: Qwik Start: Google Cloud
  • AWS Core Services and Cloud Foundations: Packt
  • MS Teams – Getting Started and Team Management: Packt

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