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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Northeastern University

    Data Warehousing Essentials for Analytics and AI Support

    Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Model Armor: Securing AI Deployments

    Skills you'll gain: AI Security, Threat Modeling, Open Web Application Security Project (OWASP), Model Deployment, Large Language Modeling, Secure Coding, Security Controls, Prompt Engineering, Application Programming Interface (API), System Configuration

    Beginner · Course · 1 - 3 Months

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    I

    Illinois Tech

    Cloud Computing Security - Bachelor's

    Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Incident Response, Computer Security Incident Management, Cloud Computing, Network Security, Data Security, Cloud Platforms, Cloud Computing Architecture, Application Security, Cloud Services, Encryption, Firewall, Virtual Networking, Security Controls, Continuous Monitoring

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Digital Transformation with Google Cloud - Português Brasileiro

    Skills you'll gain: Digital Transformation, Cloud Infrastructure, Cloud Solutions, Cloud Computing, Public Cloud, Business Transformation, Hybrid Cloud Computing, Software As A Service, Capital Expenditure, Technology Strategies, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Multi-Cloud, Operating Expense, Cloud Security

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: IoT, Machine Learning and Blockchain

    Skills you'll gain: AWS SageMaker, Amazon Web Services, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML), Blockchain, Image Analysis, Remote Access Systems, Text Mining, Computer Vision, Natural Language Processing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    XML Practical - Web Service Parsing XML API

    Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming

    4.6
    Rating, 4.6 out of 5 stars
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    16 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Crie seu primeiro funil de conversão e CRM com Hubspot

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis

    Beginner · Guided Project · Less Than 2 Hours

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    S

    Simplilearn

    Generative AI in Product Development Training

    Skills you'll gain: AI Product Strategy, Generative AI, Miro AI, Product Management, Product Lifecycle Management, Marketing Materials, Product Roadmaps, Go To Market Strategy, ChatGPT, Product Improvement, User Feedback, Competitive Analysis, Customer Insights, Market Research, Marketing Strategies

    Beginner · Course · 1 - 4 Weeks

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    Pearson

    Google Cloud Platform Associate Cloud Engineer

    Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Engineering, Cloud Computing, Cloud Infrastructure, Identity and Access Management, Capacity Management, Application Deployment, Virtual Machines, Infrastructure as Code (IaC), User Accounts, System Monitoring, Data Management, Cloud Storage, Virtual Networking

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Database

    Skills you'll gain: Amazon DynamoDB, NoSQL, Database Management Systems, Databases, Database Architecture and Administration, Redis, Data Store, Relational Databases, Database Management, Operational Databases, Real Time Data, Database Design, Performance Tuning, Transaction Processing, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Learn to Code: Fun with C#

    Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Freelance Editor Marketing: Attract Your Ideal Clients

    Skills you'll gain: Social Media, Social Media Marketing, Instagram, Video Editing, Professional Development, Customer Engagement, Branding, Marketing Collateral, Portfolio Management, Creativity

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Data Warehousing Essentials for Analytics and AI Support: Northeastern University
  • Model Armor: Securing AI Deployments: Google Cloud
  • Cloud Computing Security - Bachelor's: Illinois Tech
  • Digital Transformation with Google Cloud - Português Brasileiro: Google Cloud
  • AWS: IoT, Machine Learning and Blockchain: Whizlabs
  • XML Practical - Web Service Parsing XML API: EDUCBA
  • Crie seu primeiro funil de conversão e CRM com Hubspot: Coursera
  • Generative AI in Product Development Training: Simplilearn
  • Google Cloud Platform Associate Cloud Engineer: Pearson
  • AWS: Database: Whizlabs

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