Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Northeastern University
Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Security, Threat Modeling, Open Web Application Security Project (OWASP), Model Deployment, Large Language Modeling, Secure Coding, Security Controls, Prompt Engineering, Application Programming Interface (API), System Configuration
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Incident Response, Computer Security Incident Management, Cloud Computing, Network Security, Data Security, Cloud Platforms, Cloud Computing Architecture, Application Security, Cloud Services, Encryption, Firewall, Virtual Networking, Security Controls, Continuous Monitoring
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Cloud Infrastructure, Cloud Solutions, Cloud Computing, Public Cloud, Business Transformation, Hybrid Cloud Computing, Software As A Service, Capital Expenditure, Technology Strategies, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Multi-Cloud, Operating Expense, Cloud Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Amazon Web Services, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML), Blockchain, Image Analysis, Remote Access Systems, Text Mining, Computer Vision, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Closing (Sales), Sales Strategy, Organizational Skills, Sales Management, Relationship Management, Statistical Analysis
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: AI Product Strategy, Generative AI, Miro AI, Product Management, Product Lifecycle Management, Marketing Materials, Product Roadmaps, Go To Market Strategy, ChatGPT, Product Improvement, User Feedback, Competitive Analysis, Customer Insights, Market Research, Marketing Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Management, Cloud Engineering, Cloud Computing, Cloud Infrastructure, Identity and Access Management, Capacity Management, Application Deployment, Virtual Machines, Infrastructure as Code (IaC), User Accounts, System Monitoring, Data Management, Cloud Storage, Virtual Networking
Intermediate · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: Amazon DynamoDB, NoSQL, Database Management Systems, Databases, Database Architecture and Administration, Redis, Data Store, Relational Databases, Database Management, Operational Databases, Real Time Data, Database Design, Performance Tuning, Transaction Processing, Scalability
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media, Social Media Marketing, Instagram, Video Editing, Professional Development, Customer Engagement, Branding, Marketing Collateral, Portfolio Management, Creativity
Mixed · Course · 1 - 4 Weeks