
Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Analysis, Customer Data Management, Personalized Service, Personalized Campaigns, LLM Application, AI Enablement, Customer experience improvement, AI Product Strategy, Customer experience strategy (CX), Customer Insights, Customer Engagement, Large Language Modeling, Predictive Modeling, Fraud detection, Self Service Technologies, Data Integration, Revenue Management, Network Analysis
Beginner · Course · 1 - 3 Months

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Engagement, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication
★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Operations, Transportation Management, General Shipping and Receiving, Logistics Management, Logistics, Insurance, Shipping and Receiving, Insurance Policies, Insurance and Warranty Claims Processing, Export Control, Supply Chain, Commercial Laws, Legal Risk, Risk Management, Contract Negotiation, Negotiation, Analysis
★ 4.7 (46) · Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Customer Relationship Management (CRM) Software, HubSpot CRM, Storytelling, B2B Sales, Business Marketing, Sales, Customer Relationship Management, Data Visualization Software, Customer Analysis, Performance Analysis, Salesforce, Business Intelligence, Business Communication, Analytics
★ 3.3 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Driving engagement, Video Production, Content Performance Analysis, Customer Engagement, Content Creation, Drive Engagement, Marketing Analytics, Digital Publishing, Social Media Analytics, Content Marketing, Marketing Channel, Target Audience, Content Strategy, Cross-Channel Marketing, Promotional Strategies, Marketing, Marketing Effectiveness, Business Marketing, Performance Analysis, Social Media Marketing
★ 4.6 (17) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct
★ 4.9 (50) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Strategy, Strategic Planning, Search Engine Optimization, Competitive Analysis, Business Modeling, Marketing Planning, Search Engine Marketing, Digital Media Strategy, Web Analytics and SEO, Technology Strategies, Business Planning, Strategic Marketing, Campaign Management, Business Analysis Tools, Marketing Strategies, Google Ads
★ 4.4 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Inbound Calls, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Purchasing, Communication
★ 4.4 (21) · Mixed · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software
★ 4.3 (12) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media Analytics, Data Presentation, Business Intelligence, Predictive Modeling, Dashboard Creation, Predictive Analytics, Customer Analysis, Case Studies, Advanced Analytics
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Make.com, Email Automation, Deepseek, Agentic Workflows, AI Workflows, LLM Application, DeepSeek API, No-Code Development, Automation, AI Integrations, Debugging
★ 4.6 (9) · Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Leadership, Organizational Leadership, Business Leadership, Leadership and Management, Governance, Strategic Leadership, Leadership Development, Succession Planning, Organizational Development, Business Management, Business Administration, Organizational Structure, Strategic Thinking, Knowledge Transfer, Business Planning, Business Strategy, Professional Networking, Stakeholder Engagement, Business Economics, Decision Making
★ 5 (6) · Advanced · Course · 1 - 3 Months