Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Brand Loyalty, Content Strategy, Post-Production, Customer Relationship Building, Discussion Facilitation, Community Development, Content Creation, Photo/Video Production and Technology
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Cyber Threat Intelligence, Incident Response, Computer Security Incident Management, Security Management, Security Controls, Incident Management, Business Continuity Planning, Threat Management, Risk Management, Threat Detection, Risk Management Framework, Disaster Recovery, Cybersecurity, Security Testing, Cyber Security Strategy, IT Security Architecture, Security Strategy, Compliance Management, Security Awareness, Business Continuity
Intermediate · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Event Monitoring, Security Strategy, General Networking, Network Architecture, Systems Integration, Incident Response, Data Integration, Threat Management, Cybersecurity, Security Management, Networking Hardware, Information Technology, Computer Networking, Network Security, Threat Detection, Cyber Security Policies, Data Governance, Data Management, Command-Line Interface, Application Deployment
Beginner · Specialization · 1 - 3 Months

The Expert Academy
Skills you'll gain: Enterprise Sales, B2B Sales, Customer Success Management, Closing (Sales), Overcoming Objections, Contract Negotiation, Customer Retention, Procurement, Negotiation, Customer Relationship Management, Price Negotiation, Customer Relationship Management (CRM) Software, Sales Strategy, Customer Engagement, Account Strategy, Sales Management, Sales, Customer Relationship Building, Sales Process, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months
Scrum Alliance
Skills you'll gain: Teaching, Discussion Facilitation, Employee Coaching, Coaching, Agile Product Development, Agile Project Management, Agile Software Development, Mentorship, Team Leadership, Agile Methodology, Team Performance Management, Team Management, Team Motivation, Organizational Leadership, Organizational Change, Business Communication, Business, Business Management, Organizational Strategy, Business Strategies
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: LinkedIn, Thought Leadership, Web Presence, Professional Development, Personal Development, Professional Networking, Influencing, Social Media, Marketing, Business Planning, Trustworthiness, Marketing Strategies, Finance, Growth Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Microsoft Excel, Excel Macros, Performance Analysis, Excel Formulas, People Analytics, Compensation Analysis, Payroll, Trend Analysis, Key Performance Indicators (KPIs), Business Metrics, Performance Measurement, Data Visualization, Data Integration, Database Management
Mixed · Course · 1 - 3 Months

Università di Napoli Federico II
Skills you'll gain: Tableau Software, Data Visualization Software, Data Visualization, Interactive Data Visualization, Business Intelligence Software, Business Intelligence, Data Presentation, Data Integration, Data Access, Data Analysis, Data Import/Export, Data Manipulation, Real Time Data
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, Budget Management, Promotions and Campaigns, Digital Marketing, Promotional Strategies, Resilience, Brand Marketing, Strategic Partnership, Growth Strategies, Relationship Building, Brand Awareness, Product Promotion, Brand Strategy, Business Development, Rapport Building, Brand Management, Sustainable Business, Public Relations, Music Performance, Proposal Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: People Analytics, Report Writing, Statistical Reporting, Data Literacy, Business Reporting, Management Reporting, Data Presentation, Excel Formulas, Data Storytelling, Data Visualization, Data Analysis, Microsoft Excel, Analytics, Statistical Methods, Technical Communication, Statistical Hypothesis Testing, Statistical Analysis, Executive Presence, Stakeholder Communications, Persuasive Communication
Advanced · Course · 1 - 3 Months

Skills you'll gain: Spring Framework, JUnit, Restful API, Spring Boot, Unit Testing, Java Programming, Java, Hibernate (Java), Model View Controller, Java Platform Enterprise Edition (J2EE), Web Services, Object-Relational Mapping, Software Testing, Test Script Development, Apache Maven, Data Access, Databases, Database Management, Web Applications, Gradle
Beginner · Course · 3 - 6 Months

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Marketing Analytics, Content Optimization, Key Performance Indicators (KPIs), Social Media Analytics, Performance Analysis, Web Analytics and SEO, Performance Metric, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Customer Retention
Beginner · Course · 1 - 4 Weeks