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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Google Cloud

    Getting Started with Google Kubernetes Engine - Português Brasileiro

    Skills you'll gain: Kubernetes, Containerization, Identity and Access Management, Cloud Management, Google Cloud Platform, Application Deployment, Docker (Software), Cloud Computing, Cloud Infrastructure, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

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    Coursera

    التسويق العضوي: استفد من مجموعات الفيسبوك للشركات الصغيرة

    Skills you'll gain: Facebook, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Business Marketing, Social Media Management, Marketing Strategies, Content Creation, Drive Engagement, Business Planning

    Beginner · Guided Project · Less Than 2 Hours

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    Coursera

    Finde Zielgruppen-Interessen mit Facebook Audience Insights

    Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Online Advertising, Advertising Campaigns, Business Marketing

    Intermediate · Guided Project · Less Than 2 Hours

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    Google Cloud

    Managing Security in Google Cloud en Français

    Skills you'll gain: Identity and Access Management, Cloud Security, Google Cloud Platform, Security Controls, Cloud Computing, Role-Based Access Control (RBAC), Virtual Private Networks (VPN), Firewall, Virtual Networking, Network Security, Multi-Factor Authentication, Load Balancing

    Intermediate · Course · 1 - 3 Months

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    Coursera

    ThoughtSpot-Based BI Analytics

    Skills you'll gain: Dashboard, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Storytelling, Business Analytics, Advanced Analytics, Analytics, Trend Analysis, Data-Driven Decision-Making, Stakeholder Communications, AI Enablement, Real Time Data

    Beginner · Course · 1 - 4 Weeks

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    Northeastern University

    Data Warehousing and Integration Part 1

    Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design

    Mixed · Course · 1 - 3 Months

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    Salesforce

    Informes, paneles y éxito del cliente en Salesforce

    Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Performance Analysis

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Modernize Infrastructure and Applications with Google Cloud - Français

    Skills you'll gain: Serverless Computing, Containerization, Application Programming Interface (API), Hybrid Cloud Computing, Platform As A Service (PaaS), Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Cloud Computing Architecture, Multi-Cloud, Cloud Computing, Kubernetes, Microservices, Virtual Machines, Leadership and Management, Finance

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Configuring Networks via gcloud

    Skills you'll gain: Virtual Machines, Firewall, Cloud Computing, Virtual Networking, VPN Clients, Google Cloud Platform, Network Administration, Command-Line Interface, General Networking, Network Security, Kubernetes

    Beginner · Project · Less Than 2 Hours

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    Pearson

    Linux Networking - Basics and Beyond: Unit 2

    Skills you'll gain: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Infrastructure, TCP/IP, Network Administration, Ubuntu, Red Hat Enterprise Linux, Servers, System Configuration, Command-Line Interface, YAML

    Intermediate · Course · 1 - 4 Weeks

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    Pearson

    Kubernetes From Basics to Guru: Unit 5

    Skills you'll gain: Istio, Microservices, Containerization, Docker (Software), Kubernetes, Application Deployment, Software Architecture, Cloud-Native Computing, Systems Architecture, Service Oriented Architecture, Application Performance Management, Performance Tuning, Scalability

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Authentication, E-Commerce Features & Order Management

    Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Getting Started with Google Kubernetes Engine - Português Brasileiro: Google Cloud
  • التسويق العضوي: استفد من مجموعات الفيسبوك للشركات الصغيرة: Coursera
  • Finde Zielgruppen-Interessen mit Facebook Audience Insights : Coursera
  • Managing Security in Google Cloud en Français: Google Cloud
  • ThoughtSpot-Based BI Analytics: Coursera
  • Data Warehousing and Integration Part 1: Northeastern University
  • Informes, paneles y éxito del cliente en Salesforce: Salesforce
  • Modernize Infrastructure and Applications with Google Cloud - Français: Google Cloud
  • Configuring Networks via gcloud: Google Cloud
  • Linux Networking - Basics and Beyond: Unit 2: Pearson

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Brand Management (7)

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