Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Kubernetes, Containerization, Identity and Access Management, Cloud Management, Google Cloud Platform, Application Deployment, Docker (Software), Cloud Computing, Cloud Infrastructure, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Business Marketing, Social Media Management, Marketing Strategies, Content Creation, Drive Engagement, Business Planning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Online Advertising, Advertising Campaigns, Business Marketing
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Security, Google Cloud Platform, Security Controls, Cloud Computing, Role-Based Access Control (RBAC), Virtual Private Networks (VPN), Firewall, Virtual Networking, Network Security, Multi-Factor Authentication, Load Balancing
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Dashboard, Interactive Data Visualization, Business Intelligence, Data Visualization, Predictive Analytics, Business Intelligence Software, Data Storytelling, Business Analytics, Advanced Analytics, Analytics, Trend Analysis, Data-Driven Decision-Making, Stakeholder Communications, AI Enablement, Real Time Data
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Data Integration, Data Modeling, Data Architecture, Star Schema, Data Governance, Database Design, Data Management, SQL, Relational Databases, Business Intelligence, Data Mining, Data Quality, Data Analysis, Systems Design
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, Containerization, Application Programming Interface (API), Hybrid Cloud Computing, Platform As A Service (PaaS), Cloud Infrastructure, Google Cloud Platform, Cloud Applications, Cloud Computing Architecture, Multi-Cloud, Cloud Computing, Kubernetes, Microservices, Virtual Machines, Leadership and Management, Finance
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Machines, Firewall, Cloud Computing, Virtual Networking, VPN Clients, Google Cloud Platform, Network Administration, Command-Line Interface, General Networking, Network Security, Kubernetes
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Infrastructure, TCP/IP, Network Administration, Ubuntu, Red Hat Enterprise Linux, Servers, System Configuration, Command-Line Interface, YAML
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Istio, Microservices, Containerization, Docker (Software), Kubernetes, Application Deployment, Software Architecture, Cloud-Native Computing, Systems Architecture, Service Oriented Architecture, Application Performance Management, Performance Tuning, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging
Intermediate · Course · 1 - 3 Months