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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Real Madrid Graduate School Universidad Europea

    Estrategias e innovación en marketing deportivo

    Skills you'll gain: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Agents d'IA générative : transformer l'entreprise

    Skills you'll gain: Generative AI Agents, Prompt Engineering, AI Enablement, Customer experience improvement, Technology Strategies, Large Language Modeling, Solution Design, Innovation, Google Cloud Platform, Business Transformation, Business Strategy

    Beginner · Course · 1 - 3 Months

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    Google Cloud

    Google Cloud Fundamentals: Core Infrastructure - Polski

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Cloud Development, Kubernetes, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Computing, Containerization, Cloud Services, Cloud Management, Cloud Storage, Data Storage, Application Deployment, Cloud Deployment, Network Infrastructure, Virtual Machines, Virtual Networking, Cloud Security, Platform As A Service (PaaS), Identity and Access Management

    Beginner · Course · 1 - 3 Months

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    LearnQuest

    Secure SD Branch

    Skills you'll gain: Threat Management, Threat Detection, Infrastructure Security, Software-Defined Networking, Network Performance Management, Network Architecture, Network Planning And Design, Cloud-Based Integration, Network Administration, Network Routing, Wide Area Networks, Network Security, Network Monitoring, Disaster Recovery, Virtual Networking, Performance Tuning, General Networking, Network Engineering, Computer Networking, Local Area Networks

    Beginner · Specialization · 1 - 3 Months

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    Google Cloud

    Secure Software Supply Chain: Create and Use Cloud Workstations

    Skills you'll gain: Cloud Development, Cloud Management, Cloud Computing, Application Security, Google Cloud Platform, Cloud Infrastructure, System Configuration, Cloud Security, Virtual Machines

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
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    Cisco Learning and Certifications

    Examining MPLS VPN Operation

    Skills you'll gain: Network Planning And Design, Network Engineering, Computer Networking, Network Administration, Border Gateway Protocol, Network Troubleshooting, Network Performance Management, Scalability

    Beginner · Course · 1 - 3 Months

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    Pearson

    AWS Certified Solutions Architect - Professional (SAP-C02)

    Skills you'll gain: Solution Architecture, Software Architecture, Cloud Computing Architecture, Enterprise Architecture, Amazon Web Services, Application Security, Identity and Access Management, Cloud Deployment, Network Architecture, Cloud Applications, Data Migration, Network Security, Scalability, Disaster Recovery

    Intermediate · Course · 1 - 3 Months

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    Packt

    Mastering Salesforce Experience Cloud

    Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Data Mapping, Content Management, UI Components, Authentications, Cloud Development, Data Sharing, Customer Service, Cloud Management, Cloud Services, Encryption, Business Strategy

    Beginner · Course · 3 - 6 Months

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    Board Infinity

    Version Control with Git and GitHub

    Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Answering Complex Questions Using Native Derived Tables with LookML

    Skills you'll gain: Looker (Software), Business Intelligence, Data Analysis Expressions (DAX), Dashboard, Ad Hoc Analysis, SQL, Data Analysis, Google Cloud Platform

    Intermediate · Project · Less Than 2 Hours

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    Coursera

    Créer un Business Model Canva avec Mural

    Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
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    Packt

    Cloud Deployment

    Skills you'll gain: Cloud Infrastructure, Cloud Deployment, Cloud Computing, Cloud Services, Virtual Networking, Cloud Management, Virtual Machines, Virtualization, Application Deployment, Data Migration, Disaster Recovery, Cloud Storage, Dynamic Host Configuration Protocol (DHCP), Containerization

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Estrategias e innovación en marketing deportivo: Real Madrid Graduate School Universidad Europea
  • Agents d'IA générative : transformer l'entreprise: Google Cloud
  • Google Cloud Fundamentals: Core Infrastructure - Polski: Google Cloud
  • Secure SD Branch: LearnQuest
  • Secure Software Supply Chain: Create and Use Cloud Workstations: Google Cloud
  • Examining MPLS VPN Operation: Cisco Learning and Certifications
  • AWS Certified Solutions Architect - Professional (SAP-C02): Pearson
  • Mastering Salesforce Experience Cloud: Packt
  • Version Control with Git and GitHub: Board Infinity
  • Answering Complex Questions Using Native Derived Tables with LookML: Google Cloud

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