Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Fundação Instituto de Administração
Skills you'll gain: Marketing Strategies, Digital Marketing, Data-Driven Marketing, Performance marketing, Marketing Planning, Marketing Analytics, Data Visualization Software, Key Performance Indicators (KPIs), Consumer Behaviour, Performance Measurement, Target Market, Customer Insights, Data Analysis, Journey Mapping, Unsupervised Learning, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meta Ads Manager, Data-Driven Marketing, Campaign Planning, Performance marketing, Marketing Analytics, Web Analytics, Google Analytics, Conversion Funnel Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Business Research, Surveys, Survey Creation, Qualitative Research, Data Quality, Persona Development, Sample Size Determination, Data Governance, File Management, Sampling (Statistics), Market Research, Marketing Analytics, Return On Investment, Focus Group, Quantitative Research, General Data Protection Regulation (GDPR), Key Performance Indicators (KPIs), Research Design, Research Methodologies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, System Configuration, Peripheral Devices, Data Storage Technologies, Microsoft Windows, Software Installation, General Networking, Display Devices
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, Sales Process, Sales Training, Employee Onboarding, Sales Strategy, Employee Coaching, New Hire Orientations, Training Programs, Team Performance Management, Management Training And Development, Process Design, Team Management, Employee Training, Target Audience, Process Development, Recruitment, Consumer Behaviour, Recruitment Strategies, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Corrective and Preventive Action (CAPA), Service Improvement, Business Process Automation, Quality Control, Quality Improvement, Process Validation, AI Enablement, AI Integrations, Accident Prevention, Case Studies, Automation, Workflow Management, Risk Mitigation, Continuous Monitoring, Operations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Driving engagement, Loyalty Programs, Cross-Channel Marketing, Drive Engagement, Brand Loyalty, Community Development, Customer Engagement, Personalized Campaigns, Customer Retention, Direct Marketing, Integrated Marketing Communications, Growth Strategies, Content Creation, Multimedia, Content Strategy, Personalized Service, Social Media Campaigns, AI literacy, Strategic Partnership, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, MITRE ATT&CK Framework, Cyber Threat Intelligence, Threat Detection, Vulnerability Assessments, Technical Communication, Cyber Security Policies, Vulnerability Management, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis
★ 4.5 (11) · Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Prompt Engineering, Content Scheduling, Business Writing, Responsible AI, ChatGPT, Social Media Content, Marketing Automation, Business Marketing, Writing and Editing, Copywriting, Email Automation, Writing, Marketing Materials, Social Media Management, Marketing Communications, Brainstorming, Social Media, Content Creation, Social Media Marketing, Content Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, R Programming, Data Analysis, Statistics, Performance Metric, Business Metrics, Statistical Software, Analytics, R (Software), Product Strategy, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Star Schema, Snowflake Schema, Database Theory, Databases, Database Management, Database Design, Relational Databases, Query Languages, Data Analysis, Data Management
Intermediate · Course · 3 - 6 Months

Simplilearn
Skills you'll gain: Data Analysis Expressions (DAX), Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Processing, Data Presentation, Data Transformation, Data Analysis, Data Visualization, Data Manipulation, Descriptive Statistics, Statistical Analysis
Beginner · Course · 1 - 4 Weeks