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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    Creo Incubator

    Blockchain Innovation Deep Dive

    Skills you'll gain: Digital Assets, Blockchain, Financial Services, FinTech, Payment Systems, Emerging Technologies, Transaction Processing, Cryptography, Systems Architecture, Business Process Automation, Innovation, Healthcare 5.0, Verification And Validation

    Beginner · Course · 1 - 3 Months

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    Coursera

    Track & Optimize AI Traffic Flow

    Skills you'll gain: Marketing Analytics, Web Analytics, Google Gemini, Marketing Strategies, AI Enablement, Data Storytelling, Data Analysis, User Flows, ChatGPT, Digital Media Strategy, Analytics, Data-Driven Decision-Making, Customer Analysis, Process Analysis, Performance Metric

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Incident Response and Threat Mitigation

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Endpoint Detection and Response, Intrusion Detection and Prevention, Threat Detection, Threat Management, Cybersecurity, Security Information and Event Management (SIEM), Event Monitoring, Cyber Attacks, Cyber Security Assessment, Continuous Monitoring, Security Management, Malware Protection, Cyber Engineering, Security Testing, Cyber Governance, Linux

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Salesforce Agents: Building AI-Powered Automations

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

    Intermediate · Course · 1 - 4 Weeks

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    Alex Genadinik

    Modern Leadership Skills

    Skills you'll gain: Conflict Management, Leadership, Assertiveness, Empathy, Emotional Intelligence, Team Motivation, Business Leadership, Leadership and Management, Strategic Leadership, Verbal Communication Skills, Decision Making, Adaptability, Brand Strategy, Employee Engagement

    Mixed · Course · 3 - 6 Months

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    Universitat Autònoma de Barcelona

    Gender empowerment strategies

    Skills you'll gain: Empowerment, Data Ethics, Community Development, Social Justice, Creativity, Public Policies, Qualitative Research, Social Impact, Diversity Equity and Inclusion Initiatives, Political Sciences, Policty Analysis, Research, and Development, Diversity Awareness, Innovation, Education and Training, Collaboration, Student Engagement, Adult Education, Case Studies, Training Programs, Student Support and Services

    Beginner · Course · 1 - 3 Months

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    Alex Genadinik

    Most Beginner SEO Course Ever - Great For Complete Beginners

    Skills you'll gain: Keyword Research, Search Engine Optimization, Blogs, Web Analytics and SEO, Content Strategy, Digital Marketing, Brand Awareness

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Rice University

    Mindfulness and Well-being

    Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Personal Development, Self-Awareness, Compassion, Personal Attributes, Positivity, Empathy, Mental Health, Mental Concentration, Interpersonal Communications, Communication, Emotional Intelligence, Social Impact, Behavioral Health, Cognitive flexibility, Persistence, Overcoming Obstacles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Medical Office Operations and Patient Flow

    Skills you'll gain: Medical Office Procedures, Medical Management, Clinic Management Systems, Patient Registration, Triage, Health Care Procedure and Regulation, Patient Safety, Setting Appointments, Care Coordination, Patient Communication, Standard Operating Procedure, Data Entry, Record Keeping, Safety and Security

    Beginner · Course · 1 - 4 Weeks

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    Cisco Learning and Certifications

    On-Premises Cisco Collaboration Solution

    Skills you'll gain: Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, Network Support, Network Performance Management, Network Administration, System Configuration, System Monitoring, Network Protocols, Network Planning And Design, Telecommunications, Network Routing, Communication Systems, Endpoint Security, Capacity Management, Application Performance Management, Configuration Management, Scalability, Service Management

    Beginner · Course · 1 - 3 Months

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    Coursera

    Clinic Communication: Emails and Memos

    Skills you'll gain: Patient Communication, Medical Office Procedures, Business Correspondence, Internal Communications, Business Writing, Strategic Communication, Writing, Patient Safety, Business Communication, Communication, Professionalism, Organizational Skills, Prioritization

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    AI Risk: Analyze, Evaluate, Register

    Skills you'll gain: Mitigation, Risk Modeling, Analysis, Personally Identifiable Information, Accountability, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Blockchain Innovation Deep Dive: Creo Incubator
  • Track & Optimize AI Traffic Flow: Coursera
  • Incident Response and Threat Mitigation: Edureka
  • Salesforce Agents: Building AI-Powered Automations: Coursera
  • Modern Leadership Skills : Alex Genadinik
  • Gender empowerment strategies: Universitat Autònoma de Barcelona
  • Most Beginner SEO Course Ever - Great For Complete Beginners: Alex Genadinik
  • Mindfulness and Well-being: Rice University
  • Medical Office Operations and Patient Flow: Coursera
  • On-Premises Cisco Collaboration Solution: Cisco Learning and Certifications

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