Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Microsoft
Skills you'll gain: Incident Management, Incident Response, Technical Communication, Performance Metric, Cloud Infrastructure, DevOps, Devops Tools, Systems Design, System Design and Implementation, Business Metrics, CI/CD, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Meeting Facilitation, Constructive Feedback, Trustworthiness, Employee Coaching, Emotional Intelligence, Collaborative Software, Discussion Facilitation, Microsoft Teams, Microsoft Copilot, Leadership and Management, Professionalism, Leadership, Conflict Management, Team Management, Team Leadership, Taking Meeting Minutes, Coaching, Follow Through, Employee Performance Management, Microsoft Office
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Configuration Management, Code Review, Issue Tracking, Command-Line Interface, Software Installation
Beginner · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Succession Planning, Governance, Conflict Management, Workforce Planning, Business Leadership, Business Continuity, Business Management, Leadership and Management, Corporate Strategy, Relationship Management, Family Law, Business Strategy, Leadership, Accountability Frameworks, Organizational Structure, Corporate Sustainability, Business Planning, Stakeholder Management, Wealth Management, Entrepreneurship
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Patient Evaluation, Airway Management, Trauma Care, Pharmacotherapy, Automated External Defibrillator, Medical History Documentation, Patient Communication, Child Health, Childbirth, Pediatric First Aid, Defibrillation, Clinical Assessment, Hazardous Waste Operations And Emergency Response Standard (HAZWOPER), Blood Pressure, Vital Signs, Respiratory Care, Neurology, Medication Administration, Cardiology, Pharmacology
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: ASP.NET, Azure DevOps Pipelines, Docker (Software), CI/CD, Containerization, Restful API, Application Programming Interface (API), Software Documentation, Cloud-Native Computing, Azure DevOps, .NET Framework, Software Architecture, Microservices, Continuous Deployment, Application Deployment, Data Validation, Application Performance Management, Maintainability, Verification And Validation, Web Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Audit Working Papers, Stakeholder Communications, Technical Communication, Tax Compliance, Consulting, Tax Returns, Concision, Stakeholder Management, Stakeholder Engagement, File Management, Data Governance, Auditing, Technical Writing, Tax, Ethical Standards And Conduct, Requirements Analysis, Corporate Tax, ChatGPT, Communication, Microsoft Excel
Beginner · Course · 3 - 6 Months

Intuit
Skills you'll gain: Fixed Asset, Inventory Control, Depreciation, Asset Management, Inventory Accounting, Bookkeeping, Ledgers (Accounting), Financial Accounting, Property Accounting, Accounts Receivable, Accounts Payable and Receivable, Accounting Records, General Ledger, Accounting, Cash Receipts, Financial Reporting, Business Reporting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Systems, Database Design, Database Theory, Database Development, Relational Databases, Database Management Systems, Database Management, MySQL, Databases, Database Architecture and Administration, Database Software, SQL, PostgreSQL, NoSQL, Scalability, Data Integrity, Stored Procedure, Query Languages, Distributed Computing, Transaction Processing
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Cyber Risk, Cyber Security Policies, Security Management, Cybersecurity, Risk Management, Cyber Security Strategy, Cyber Attacks, Cyber Governance, Cyber Threat Intelligence, Threat Modeling, Infrastructure Security, Telecommunications, Enterprise Security, Security Awareness, General Networking, Exploitation techniques
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stored Procedure, MySQL Workbench, SQL, Data Cleansing, Data-Driven Decision-Making, MySQL, Exploratory Data Analysis, Database Design, Data Presentation, Data Manipulation, Data Integration, Relational Databases, Data Import/Export, Database Management, Query Languages, Database Software, Report Writing, GitHub, Performance Tuning, Jupyter
Beginner · Specialization · 3 - 6 Months