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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
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    U

    University of Maryland, College Park

    AI-Augmented Procurement in Government

    Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management

    Beginner · Course · 1 - 3 Months

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    E

    EDUCBA

    Mask Detector with Python & TensorFlow: Build & Deploy

    Skills you'll gain: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    P

    Packt

    Cloud Operations and Troubleshooting

    Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
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    P

    Packt

    Advanced Azure Architecture and Migration Strategies

    Skills you'll gain: Microsoft Azure, Event-Driven Programming, Cloud Computing Architecture, Application Design, Application Programming Interface (API), Cloud Deployment, Solution Architecture, Microservices, Cloud Computing, Software Architecture, Virtual Machines, Cloud Infrastructure, Enterprise Architecture, Serverless Computing, Network Architecture, Hybrid Cloud Computing, Virtual Networking, Data Migration, Containerization

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Virginia Darden School Foundation

    디지털 전환 입문과정 [파트 2]

    Skills you'll gain: Digital Transformation, Performance Improvement, Business Transformation, Data Integrity, Organizational Change, Data Security, Cloud Computing, Business Technologies, Technology Strategies, Business Process Improvement, Case Studies, Emerging Technologies, Market Trend

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    B

    Board Infinity

    Smart Frontend Development using Libraries

    Skills you'll gain: Angular, Responsive Web Design, Front-End Web Development, React.js, HTML and CSS, UI Components, Web Design and Development, JavaScript Frameworks, Web Development, TypeScript, Context Management

    Intermediate · Course · 1 - 4 Weeks

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    S

    Starweaver

    Gen AI Sales Forecasting and Marketing Analysis

    Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, Business Marketing, AI Enablement, Governance, AI Security, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Generate Personalized Email Content with BigQuery Continuous Queries and Gemini

    Skills you'll gain: Gemini, Email Automation, Google Cloud Platform, AI Personalization, Identity and Access Management, Test Data, Cloud-Based Integration, Model Deployment, Data Maintenance, Query Languages, SQL, Machine Learning

    Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    Comment intégrer des applications sur Canva

    Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Photo Editing, Graphics Software, Content Creation, Multimedia, Content Marketing, Cloud-Based Integration, Continuous Integration

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Tagging Dataplex Assets

    Skills you'll gain: Data Lakes, Cloud API, Google Cloud Platform, Metadata Management, Data Dictionary, Data Mapping, Data Governance, Cloud Computing, Data Analysis

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Terraform Cloud - Automation, Workspaces, and Integration

    Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Amazon Web Services, Cloud Infrastructure, Multi-Tenant Cloud Environments, AWS Identity and Access Management (IAM), Continuous Deployment, GitHub, Configuration Management, Version Control, Data Validation

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    R

    Rutgers the State University of New Jersey

    공급망 관리 전략 세우기

    Skills you'll gain: Supply Chain Planning, Strategic Sourcing, Supply Chain Management, Demand Planning, Customer Demand Planning, Supplier Relationship Management, Operations Management, Procurement, Logistics, Presentations, Inventory Management System, Purchasing, Customer Relationship Building, Operational Efficiency, Forecasting

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • AI-Augmented Procurement in Government: University of Maryland, College Park
  • Mask Detector with Python & TensorFlow: Build & Deploy: EDUCBA
  • Cloud Operations and Troubleshooting: Packt
  • Advanced Azure Architecture and Migration Strategies: Packt
  • 디지털 전환 입문과정 [파트 2]: University of Virginia Darden School Foundation
  • Smart Frontend Development using Libraries: Board Infinity
  • Gen AI Sales Forecasting and Marketing Analysis: Starweaver
  • Generate Personalized Email Content with BigQuery Continuous Queries and Gemini: Google Cloud
  • Comment intégrer des applications sur Canva: Coursera
  • Tagging Dataplex Assets: Google Cloud

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