Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

University of Maryland, College Park
Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Event-Driven Programming, Cloud Computing Architecture, Application Design, Application Programming Interface (API), Cloud Deployment, Solution Architecture, Microservices, Cloud Computing, Software Architecture, Virtual Machines, Cloud Infrastructure, Enterprise Architecture, Serverless Computing, Network Architecture, Hybrid Cloud Computing, Virtual Networking, Data Migration, Containerization
Advanced · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Digital Transformation, Performance Improvement, Business Transformation, Data Integrity, Organizational Change, Data Security, Cloud Computing, Business Technologies, Technology Strategies, Business Process Improvement, Case Studies, Emerging Technologies, Market Trend
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, Responsive Web Design, Front-End Web Development, React.js, HTML and CSS, UI Components, Web Design and Development, JavaScript Frameworks, Web Development, TypeScript, Context Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, Business Marketing, AI Enablement, Governance, AI Security, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Gemini, Email Automation, Google Cloud Platform, AI Personalization, Identity and Access Management, Test Data, Cloud-Based Integration, Model Deployment, Data Maintenance, Query Languages, SQL, Machine Learning
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Photo Editing, Graphics Software, Content Creation, Multimedia, Content Marketing, Cloud-Based Integration, Continuous Integration
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Data Lakes, Cloud API, Google Cloud Platform, Metadata Management, Data Dictionary, Data Mapping, Data Governance, Cloud Computing, Data Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Amazon Web Services, Cloud Infrastructure, Multi-Tenant Cloud Environments, AWS Identity and Access Management (IAM), Continuous Deployment, GitHub, Configuration Management, Version Control, Data Validation
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain Planning, Strategic Sourcing, Supply Chain Management, Demand Planning, Customer Demand Planning, Supplier Relationship Management, Operations Management, Procurement, Logistics, Presentations, Inventory Management System, Purchasing, Customer Relationship Building, Operational Efficiency, Forecasting
Mixed · Course · 1 - 3 Months