Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Board Infinity
Skills you'll gain: vSphere DRS & HA, Virtual Machines, Storage vMotion, vCenter Server Management, Performance Tuning, Virtualization, Capacity Management, System Monitoring, Data Migration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: JUnit, Unit Testing, Software Testing, Development Testing, Java, Test Case, Integration Testing, Test Automation, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Role-Based Access Control (RBAC), Data Persistence, Cloud Management, Application Lifecycle Management, Proxy Servers, Capacity Management, Application Performance Management, CI/CD, Key Management, Network Security, API Gateway, Network Routing, YAML, Application Deployment, Disaster Recovery, Scalability, Large Language Modeling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Assets, Entrepreneurship, Growth Strategies, Customer Acquisition Management, Marketing Strategies, Business Planning, Target Audience, Animations, Sustainable Business, Business Strategies, Instagram, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, Amazon Web Services, AWS CloudFormation, YAML, Cloud Development, Development Environment, Amazon CloudWatch, Restful API, API Gateway, Amazon S3, Amazon DynamoDB, Node.JS, Software Development, Software Development Tools, Application Deployment, Microsoft Visual Studio, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Sprint Planning, Project Estimation, Estimation, Backlogs, Agile Methodology, Agile Project Management, Kanban Principles, User Story, Team Management, Project Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Deployment, Amazon CloudWatch, Serverless Computing, Scalability, Performance Tuning, Event-Driven Programming, Application Performance Management, Capacity Management, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Security, Google Cloud Platform, Data Lakes, Cloud Storage, Data Security, Data Access, Role-Based Access Control (RBAC), Cloud Computing, Big Data, Data Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Data Sharing, Identity and Access Management, Authorization (Computing), Data Access, Google Cloud Platform, User Accounts, Data Migration, Data Management, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: HubSpot CRM, Dashboard, Customer Relationship Management, Marketing Analytics, Marketing Automation, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Beginner · Guided Project · Less Than 2 Hours