Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

American Council on Exercise
Skills you'll gain: Selling Techniques, Sales, Customer Retention, Consultative Selling, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Professional Development, Customer Engagement, Exercise Science, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Network Security, Vulnerability Scanning, Wireless Networks, Cybersecurity, Exploitation techniques, Linux, Command-Line Interface, Network Analysis, Encryption, Virtual Private Networks (VPN), System Configuration, Software Installation, File Management, Virtual Machines
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Analysis, Business Process, Business Requirements, Business Process Modeling, Requirements Analysis, Stakeholder Engagement, Customer Relationship Management, Risk Management, Ethical Standards And Conduct
Advanced · Course · 1 - 4 Weeks

Digital Marketing Institute
Skills you'll gain: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Graph Theory, Social Sciences, Statistical Analysis, R Programming, Sociology, Statistical Modeling, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Generative AI Agents, Google Cloud Platform, Cloud Security, Agentic systems, Data Access, Prompt Engineering, Large Language Modeling, Enterprise Security, Cloud Storage, Data Integration, Artificial Intelligence, Data Security, Application Deployment
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, ChatGPT, Prompt Engineering, OpenAI, LLM Application, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Exploitation techniques, Scripting, Brute-force attacks, Python Programming, Command-Line Interface, Program Development, Network Protocols, TCP/IP, Data Persistence, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Business Intelligence, Data Presentation, Data Storytelling, Interactive Data Visualization, Data Visualization Software, Business Analytics, Power BI, Pivot Tables And Charts, Dashboard, Key Performance Indicators (KPIs), Performance Reporting, Data Analysis, Scatter Plots, Business Reporting, Trend Analysis, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Time Series Analysis and Forecasting, Exploratory Data Analysis, Model Evaluation, Feature Engineering, Data Preprocessing, Statistical Analysis, Forecasting, Regression Analysis, Python Programming, Data Analysis, Predictive Modeling, Data Science, Matplotlib, Pandas (Python Package), Scikit Learn (Machine Learning Library), Machine Learning Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Accounts Receivable, Account Management, Customer Analysis, Accounting, Accounting Records, Credit Risk, Financial Analysis, Financial Statements, Sales Presentation
Beginner · Course · 1 - 4 Weeks