
Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

The Expert Academy
Skills you'll gain: Service Recovery, Account Management, Account Strategy, Customer experience strategy (CX), Customer experience improvement, Rapport Building, Journey Mapping, Sales Strategy, Loyalty Programs, Customer Relationship Building, Customer Insights, Customer Retention, Emotional Intelligence, Relationship Management, Customer Service, Customer Success Management, Communication Strategies, Stakeholder Management, Data Analysis, Strategic Planning
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, R (Software), Forecasting, R Programming, Statistical Analysis, Model Evaluation, Data Analysis, Statistical Programming, Data Visualization, Statistical Visualization, Statistical Software, Mathematical Modeling, Statistical Modeling, Data Analysis Software, Correlation Analysis, Descriptive Statistics, Statistical Inference
★ 4.6 (1.7K) · Intermediate · Course · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Microsoft Excel, Data Presentation, Pivot Tables And Charts, Dashboard, Spreadsheet Software, Dashboard Creation, Data Visualization, Excel Formulas, Data Import/Export, Business Intelligence, Graphing, Data Analysis, Microsoft Office, Data Entry, Data Validation, Data Analysis Software, Productivity Software, Business Reporting, Data Management, Data Processing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Excel, Excel Formulas, Pivot Tables And Charts, Data Analysis, Data Manipulation, Microsoft Office, Data Mining
★ 4.7 (4.7K) · Intermediate · Guided Project · Less Than 2 Hours

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Data Storytelling, Data Visualization, Data Presentation, Dashboard, Interactive Data Visualization, Data Visualization Software, Exploratory Data Analysis, Dashboard Creation, Plotly, Statistical Visualization, Statistical Analysis, Tree Maps, Plot (Graphics), Statistical Programming, Tableau Software, Matplotlib, Data Analysis, Statistical Methods, Data-Driven Decision-Making, Python Programming
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, Dashboard, Web Scraping, Data Analysis, Data Presentation, Plot (Graphics), Data Visualization Software, Graphing, Pandas (Python Package), Data Capture, Data Science, Data Wrangling, Jupyter, Data Manipulation, Python Programming, Data Collection
★ 4.5 (4.9K) · Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sampling (Statistics), Data Visualization, Plot (Graphics), Data Literacy, Statistics, Matplotlib, Statistical Visualization, Statistical Programming, Seaborn, Probability & Statistics, Jupyter, Statistical Methods, Data Visualization Software, Data Analysis, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Statistical Inference, Data Collection, Python Programming
★ 4.7 (2.7K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Persuasive Communication, Non-Verbal Communication, Microsoft PowerPoint, Oral Expression, Communication, Public Speaking, Verbal Communication Skills, Business Communication, Professional Development, Rapport Building, Storytelling, Trustworthiness, Driving engagement, Constructive Feedback, Communication Strategies, Goal Setting, Virtual Teams, Interpersonal Communications, Professionalism
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Data Architecture, Data Security, Microsoft Azure, Computing Platforms, Collaborative Software, Software Architecture, Cloud Security, Information Systems Security, Data Infrastructure, Systems Architecture, Data Management, Capacity Management, Database Architecture and Administration, AI Enablement, Data Governance, AI Integrations, Data Presentation, Role-Based Access Control (RBAC), Machine Learning, Data Analysis
Advanced · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Spreadsheet Software, Pivot Tables And Charts, Data Presentation, Proofreading, Data Visualization, Editing, Financial Forecasting, Financial Modeling, Productivity Software, Consolidation, Data Analysis, Data Validation, Trend Analysis, Data Entry, Diagram Design, Visual Basic (Programming Language), Automation
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Revenue Recognition, Accrual Accounting, Financial Statements, Accruals, Accounting, Financial Accounting, Accounting Records, Inventory Accounting, Accounts Receivable, Balance Sheet, Financial Reporting
★ 4.7 (4.6K) · Beginner · Course · 1 - 3 Months