
Skills you'll gain: AI Workflows, Application Deployment, Workflow Management, IBM Cloud, No-Code Development, Self Service Technologies, Generative AI Agents, AI Personalization, Customer Service, Customer experience improvement, Generative AI, Context Management, Operational Efficiency, WordPress
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Conversion Funnel Analysis, Marketing Analytics, Customer Analysis, Customer Insights, Data-Driven Marketing, Marketing Effectiveness, Customer Retention, Target Audience, Customer Success Management, Marketing Channel, Journey Mapping, Customer Engagement, Trend Analysis, Return On Investment, Cross-Channel Marketing, Performance Analysis, Marketing Budgets, Stakeholder Engagement, Paid media, Budgeting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Oral Expression, Constructive Feedback, Media and Communications, Persuasive Communication, Public Speaking, Verbal Communication Skills, Electronic Media, Communication, Journalism, Concision, Content Creation, Executive Presence, Coaching, Professionalism
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer experience strategy (CX), Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment
Mixed · Course · 1 - 3 Months
Macquarie University
Skills you'll gain: Excel Formulas, Dashboard, Dashboard Creation, Microsoft Excel, Spreadsheet Software, Data Wrangling, Data Preprocessing, Data Manipulation, Data Processing, Data Presentation, Interactive Data Visualization, Excel Macros, Data Analysis Software, Business Analytics, Analytical Skills, Advanced Analytics, Business Mathematics, Financial Analysis
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: DevOps, Process Improvement, Quality Improvement, Service Improvement, Continuous Delivery, Continuous Improvement Process, Lean Methodologies, Operational Efficiency, Organizational Development, Performance Metric, Continuous Deployment, Organizational Leadership, Process Mapping, Culture Transformation, Problem Management, Systems Thinking, Application Deployment, Workflow Management, Organizational Structure, Risk Management
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Bash (Scripting Language), Linux Administration, Shell Script, Linux, OSI Models, Unix, Unix Shell, Network Troubleshooting, grep, Systems Administration, Linux Servers, Linux Commands, Network Administration, Command-Line Interface, Operating Systems, Firewall, User Accounts, Network Routers, File Management, Automation
Beginner · Specialization · 3 - 6 Months
University of California San Diego
Skills you'll gain: Interaction Design, Usability, Human Centered Design, Mockups, Storyboarding, Design Strategies, Design Thinking, User Centered Design, Prototyping, Usability Testing, Design Research, User Research, UI/UX Research, Qualitative Research, Creativity, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Reinforcement Learning, Deep Learning, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Computational Logic, Model Evaluation, Markov Model, Responsible AI, Machine Learning Algorithms, Decision Intelligence, AI Workflows, Model Optimization, Artificial Intelligence, Agentic systems, Machine Learning, Algorithms, Artificial Neural Networks, Statistical Machine Learning, Theoretical Computer Science, Applied Mathematics
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: iOS Development, Mobile Development, Apple iOS, User Interface (UI), Apple Xcode, Swift Programming, Unit Testing, User Interface (UI) Design, Objective-C (Programming Language), User Interface and User Experience (UI/UX) Design, UI Components, Mobile Development Tools, Data Structures, Application Development, Interactive Design, Programming Principles, Test Case, Cross Platform Development, Application Programming Interface (API), Prototyping
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Node.JS, Restful API, Database Design, Front-End Web Development, React Redux, Ajax, Database Development, Database Application, Server Side, Back-End Web Development, NoSQL, Javascript, Full-Stack Web Development, React.js, Performance Tuning, API Design, Data Structures, MongoDB, Debugging, JavaScript Frameworks
Beginner · Specialization · 3 - 6 Months